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Customer Service Team Manager

4 months ago

Stone, United Kingdom Logic Resourcing Ltd Full time
Do you consider yourself an exceptional leader and mentor?
 
Do you have experience in guiding and coaching individuals to improve their performance? Can you create a positive work environment while boosting your team's productivity?
 
If the answer is yes, then we want to hear from you.
 
Our client is looking for a Customer Service Team Manager who can demonstrate these skills and take a team of field agents to the next level.
 
This role offers:
Salary - £40,000 + Monthly Commission
Company Car / Car Allowance (£4,000)
Hybrid Working (3 days office / 2 days home following probation period)
The chance to work for a family-owned business, with a company culture built on its values of promoting trust and a great team ethic.
Work-life balance and generous holiday entitlement As the Team Manager, you will be based at the companies Head Office in Stone, and will be responsible for managing and monitoring the performance of a team of up to 15 field agents.
 
Your duties will include (but not limited to):
Performance Reviews / Appraisals
1-2-1’s
Feedback Sessions
Team Meetings
Training and Development   What you’ll get:  
Salary: £40,000 + Monthly Commission
Company Car / Car Allowance (£4,000)
Hybrid working (3 days office / 2 days home)
25 Days Holiday + Bank Holidays
Social events throughout the year
Office shutdown between Christmas and New Year
Company Sick Pay Scheme
Workplace Mental Health Initiative This role would suit individuals who have worked in roles such as Customer Service Supervisor, Customer Service Manager, Administration Team Manager, Sales Manager, Sales Team Leader or Performance Manager