Customer Service Supervisor

1 month ago


Stone, Staffordshire, United Kingdom Morrison's Full time
About The Role

Morrisons is seeking a highly skilled and experienced Cafe Manager to join our team. As a Cafe Manager, you will be responsible for leading and empowering colleagues to deliver outstanding customer service and drive sales growth in our cafes.

Key Responsibilities:
  • Lead and motivate a team of colleagues to deliver exceptional customer service and achieve sales targets.
  • Develop and implement strategies to drive sales growth and improve customer satisfaction.
  • Manage and maintain high standards of food quality, safety, and hygiene.
  • Monitor and control costs, including labor, inventory, and supplies.
  • Collaborate with other departments to ensure seamless operations and achieve business objectives.
  • Identify and develop talent within the team and provide coaching and training to improve performance.
About You:

We are looking for a highly motivated and experienced Cafe Manager who has a passion for delivering exceptional customer service and driving sales growth. You will have a proven track record of leading and motivating teams, developing and implementing strategies to drive sales growth, and maintaining high standards of food quality, safety, and hygiene.

What We Offer:

Morrisons offers a competitive salary and benefits package, including a generous bonus scheme, private healthcare, and a range of family-friendly policies. We also offer a 10% discount card for your friends or family members and 15% off your shopping in Morrisons.



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