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Customer Service Administrator

4 months ago

Belfast, United Kingdom HR GO Recruitment Full time
Job Tittle: Customer Service Administrator
Location: Belfast
Salary/Hourly Rate: £23,500
Job Type: Permanent
Working hours/days : Monday to Friday 9am-5pmHR GO Recruitment are looking for an enthusiastic and energetic character to join a fantastic financial services companies based in Belfast as a Customer Service Administrator.
The ideal candidate will be customer focused with a high attention to detail.
You will be responsible for delivering results through the handling of customer enquiries in line with their needs. Meet customer expectations by providing a market leading customer centric service which builds excellent relationships.
General Duties of Customer Service Administrator:
Demonstrate adherence to customer focus and conduct policy.
Demonstrate care and empathy for the customer and intermediary need in handling customer enquiries.
Build and maintain relationships through the delivery of customer requests within timeliness standards set.
Demonstrate flexibility and collaboration towards meeting customer and business needs.General Requirements of Customer Service Administrator:
Maths and English GCSE grade C+ are essential for this role.
Ability to work to a set of policies and standards.
Demonstrate a flexible approach towards changing business needs.
Professional team and independent worker.If you are interested in the Customer Service Administrator role based in Belfast the 'apply now' button for an immediate interview
*6 months in the office in Belfast , then hybrid working options will be reviewed. This is a 12 month fixed term contract to cover maternity but could lead to perm depending on business needs