Customer Service Coordinator

5 days ago


Warrington, United Kingdom PE Global Full time

PE Global is recruiting a customer service coordinator for our multinational mining and construction client based in Birchwood. The role is hybrid and an initial 6-month contract.


Responsibilities:


  • Logging incoming customer enquiries and responding in a timely manner.
  • Using multiple reports for identifying potential problems.
  • Interpreting the voice of the customer.
  • General administration duties within customer ops team.
  • Regular contact points with the customer, both on the phone and through teams.
  • General update to customers on their account via presentations.


Requirements:


  • Strong administrator with a common sense approach
  • Experience within a customer operations
  • Confidant communicator able to build strong working relationships
  • Demonstrate meticulous levels of attention to detail.
  • Strong team player with the ability the work autonomously


Interested candidates should submit an updated CV.


***Please note our client cannot assist with any visa sponsorship and candidates must have the correct visa to live and work in UK***



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