IT Support Engineer
3 weeks ago
Location: London (Hybrid)
Salary: Very Competitive (DOE) + Excellent Benefits
The Client:
Our client is a reputable ship owner, transported millions of tonnes globally, collaborating with leading organisations, shipping experts, and governments.
The Role:
As an IT Support Engineer, you will oversee the support, maintenance, and enhancement of IT infrastructure, directly reporting to the Head of IT.
Responsibilities:
Provide on-site and remote support for IT systems and staff.
Address and resolve IT operational issues promptly.
Install, test, and maintain both physical and virtual hardware including laptops, printers, and tablets.
Support and manage software applications.
Monitor system performance to ensure availability and reliability.
Implement and uphold IT policies and cybersecurity procedures.
Escalate complex IT issues and risks.
Update and maintain IT documentation.
Collaborate with vendors and service providers for issue resolution and project advancement.
Requirements:
Previously worked as an IT Support Engineer or in a similar role.
Ideally have 2-5 years of relevant experience.
Experience with vessel systems, specially in the shipping industry.
Degree in Computer Science or a related field.
Skilled in hardware and software troubleshooting.
Background in Cyber Security would be preferred.
Knowledge of ship automation systems would be beneficial.
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: IT Engineer, IT Support, IT Technician, IT helpdesk, Ship, Vessels, Engineer, Technician, maritime
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