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Customer Support Advisor

4 months ago

Southam, United Kingdom Interaction Recruitment Full time
Customer Support Advisor  
Full-Time – Permanent – Hybrid working (1 day working from home)
Hours: Monday to Friday 8.30am to 5.00pm (No Evenings or Bank holidays)
Basic Salary: £26,000.00 Per Annum Plus MONTHLY Bonus (OTE £29,000.00 to £40,000.00 Per Annum)  
Location: Southam
Benefits: Fast track career progression with salary increase within 12 Months, newly refurbished office environment, Employee benefits, 30 Days annual leave entitlement, Free parking, ongoing training and support, yearly all paid for events, onsite and offsite training and support and fantastic earning potential. 
Our very well established, market leading client is looking for an enthusiastic and initiative-taking Customer Support Advisor to join their office team as a Customer Support Advisor with fast-track progression to a Senior member of the team with fantastic financial rewards. As a Customer Support Advisor, you will be part of a great working environment with excellent career prospects and ongoing training and support. You will be self-motivated with a desire to achieve and in return, see attractive financial rewards on a monthly basis in addition to an attractive basic salary
Customer Support Advisor Role:
Sales order processing and Office Administration
Handling customer queries via email inbox and telephone
Processing invoices
Building rapport and relationships with business customers across the UK
Processing documentation of all relevant information
Proactively search for new business online resulting in monthly bonus
Regular update customer records and orders
Effective communication with internal colleagues
Undertake other ad hoc duties and responsibilities for assigned by your manager
Work to deadlines and service level agreements
Demonstrate proactiveness with ability to work in a fun busy environment as a Customer Support Advisor  
Customer Support Candidate:
Previous Customer Service experience is essential gained via a office or retail based environment
An enthusiastic and confident personality
A ‘natural ability’ to instantly develop a conversational relationship.
Self-motivated with the hunger and desire achieve results.
Interviews: to be held ASAP