Customer Service Administrator
5 days ago
Company Description
MBM is a year old start up, working to develop and deliver innovative communication tools for residents and property managers. We are rapidly developing our products and services in a client and user lead fashion with our aim to improve property resident engagement and make building safety information available in the easiest and simplest of ways.
Role Description as a Customer Service Administrator
* Administrative role collating information from various document formats to create, maintain and updated information on our platform.
* Providing support and assistance to our portal users, by email and phone.
* Collate and post various martials to clients (signage / marking / invoices etc).
* Work within Xero adding clients, creating quotes and invoices.
* Monitor various email accounts and respond to queries and requests in a timely manner.
* Filter in coming requests and forward to relevant parties.
The ideal candidate should have a good attention to detail, be diligent in their reading and categorisation of documents. And any previous experience in fire safety, heath and safety, property management and document management systems will be advantageous.
The successful applicant will need to be able to work alone at times, manage their own workloads and liaise with other members of the team. Have a adaptable disposition as our system is constantly under development and will change and adapt itself to stay in line with client expectations and amendments to legislation.
Key Skills and Experience as a Customer Service Administrator
* Customer Service Skills
* Record keeping - keep information up to date - Correct any errors - review content
* Data entry within the MBM system
* Filing of various documents within our own portal and other systems as required.
* Collating and extracting information from a variety of systems and documents (i.e. Dropbox / SM8)
* Raising of client invoices (use of XERO accounting software).
Qualifications
No formal qualifications are required but you will need to be able to demonstrate a proficiency in all of the arears outlined above
-
Customer Service Administrator
3 weeks ago
Lewes, East Sussex, United Kingdom Wave Active Full timeJob Summary: We are seeking a highly skilled Customer Service Administrator to join our team at Lewes Leisure Centre. The ideal candidate will have excellent communication skills, be able to work efficiently, and provide a first-class customer service experience.Key Responsibilities:To provide a friendly and efficient service to all customers.To answer,...
-
Customer Service Administrator
2 weeks ago
Lewes, United Kingdom CV-Library Full timeCustomer Service Administrator Company Description MBM is a year old start up, working to develop and deliver innovative communication tools for residents and property managers. We are rapidly developing our products and services in a client and user lead fashion with our aim to improve property resident engagement and make building safety information...
-
Customer Service Administrator
5 months ago
Lewes, United Kingdom GMC Publications Ltd Full timeGMC Publications is a leading publisher and distributor of photography, craft, wellbeing, woodworking and children’s books and magazines. We are looking for a highly organised and enthusiastic team player to work in our Customer Service office. - **Responsibilities & Duties**_**: - Processing and overseeing of specialist retail orders - Processing...
-
Customer Service Administrator
5 months ago
Lewes, United Kingdom GMC Publications Ltd Full timeGMC Publications is a leading publisher and distributor of photography, craft, wellbeing, woodworking and children’s books and magazines. We are looking for a highly organised and enthusiastic team player to work in our Customer Service office. This is a full time role, based in Lewes, East Sussex. - **Responsibilities & Duties**_**: - Processing and...
-
Business Administrator
6 months ago
Lewes, United Kingdom HM Prison & Probation Service Full time**Details**: **Reference number**: - 312794**Salary**: - £25,752 - £27,116- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer- HMPPS Band 3**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Full-time**Number of jobs available**: -...
-
Customer Service Supervisor
5 months ago
Lewes, United Kingdom The Guild of Master Craftsmen Full timeGMC Publications are looking for a highly organised and enthusiastic team player to work in our Customer Services office. This is a full-time role based in our office in Lewes. The role will involve: Managing the duties and workflow of the department, supporting and assisting the Customer Service team, processing and overseeing of retail orders, processing...
-
Customer Service Liaison
2 weeks ago
Lewes, East Sussex, United Kingdom Maximus Full timeJob Overview As a Customer Service Liaison at Maximus, you will play a vital role in delivering exceptional customer service and supporting the smooth operation of our Assessment Centre. Your primary focus will be on managing sessions to optimise productivity and customer service, ensuring a seamless experience for our customers and visitors. Key...
-
Customer Service Coordinator
4 weeks ago
Lewes, East Sussex, United Kingdom Maximus Full timeJob Title: Customer Service RepresentativeJob Overview:Maximus is a global organisation that specialises in providing health and employment services. We are currently seeking a highly skilled Customer Service Representative to join our team.Key Responsibilities:Manage daily operations of the Assessment Centre, ensuring smooth running of sessions and customer...
-
Customer Service Coordinator
4 weeks ago
Lewes, East Sussex, United Kingdom Maximus Full timeJob SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for coordinating and overseeing the day-to-day operations of the Assessment Centre, ensuring smooth running of assessments and providing exceptional customer service.Key...
-
Customer Service Coordinator
4 weeks ago
Lewes, East Sussex, United Kingdom Maximus Full timeJob SummaryMaximus is seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for coordinating and overseeing the day-to-day operations of the Assessment Centre, ensuring smooth running of assessments and providing exceptional customer service.Key...
-
Customer Service Liaison
4 weeks ago
Lewes, East Sussex, United Kingdom Maximus Full timeJob Role OverviewThe Customer Service Representative role at Maximus is an exciting opportunity to be part of a global organisation that specialises in providing health and employment services to millions of people every year.As a Customer Service Representative, you will be responsible for co-ordinating and overseeing the day-to-day operation of the...
-
Customer Service Coordinator
4 weeks ago
Lewes, East Sussex, United Kingdom Maximus Full timeJob SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Coordinator. In this role, you will be responsible for coordinating and overseeing the day-to-day operation of the Assessment Centre, ensuring smooth running of assessments and providing exceptional customer service.Key ResponsibilitiesManage...
-
Customer Service Representative
3 weeks ago
Lewes, East Sussex, United Kingdom Maximus Full timeJob SummaryMaximus is a global organisation that provides health and employment services to millions of people every year. We are seeking a Customer Service Representative to join our team in the UK. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.Key...
-
Customer Service Coordinator
4 weeks ago
Lewes, East Sussex, United Kingdom Maximus Full timeJob SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for coordinating and overseeing the day-to-day operation of the Assessment Centre, ensuring smooth running of assessments and providing exceptional customer service.Key...
-
Customer Service Representative
6 months ago
Lewes, United Kingdom Maximus Full timeGeneral information Job Posting Title Customer Service Representative Date Wednesday, February 21, 2024 City Lewes State East Sussex Country United Kingdom Working time Full-time Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions...
-
Customer Service Representative
6 months ago
Lewes, United Kingdom Maximus Full timeGeneral information Job Posting Title Customer Service Representative Date Monday, April 15, 2024 City Lewes State East Sussex Country United Kingdom Working time Full-time Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of...
-
Service Delivery Administrator
2 days ago
Lewes, East Sussex, United Kingdom Maximus Full timeAbout the RoleWe are seeking an experienced Customer Service Representative to join our Assessment Centre team as a key contact for customers. The successful candidate will be responsible for co-ordinating and overseeing the day-to-day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting...
-
Customer Service Representative
3 weeks ago
Lewes, United Kingdom My Block Manager Ltd Full timeJob Title: Customer Support RepresentativeAbout the Role:This is an exciting opportunity to join our team at My Block Manager Ltd as a Customer Support Representative. As a key member of our administrative team, you will play a vital role in providing exceptional support to our clients and users.Key Responsibilities:• Assist clients with queries and...
-
Customer Support Administrator
3 weeks ago
Lewes, East Sussex, United Kingdom My Block Manager Ltd Full timeJob Title: Customer Support RepresentativeJob Description:MBM is a rapidly growing start-up that aims to develop and deliver innovative communication tools for residents and property managers. We are looking for a skilled administrative professional to join our team and support the development of our platform.Key Responsibilities:Collate information from...
-
Lewes, East Sussex, United Kingdom Maximus Full timeAbout the RoleWe are seeking an Administrative Coordinator to join our team in Lewes, East Sussex. This is a full-time position that requires exceptional organisational skills and attention to detail.Job DescriptionThe successful candidate will be responsible for managing day-to-day operations of the Assessment Centre, overseeing sessions to optimise...