DCA Registered Manager
2 months ago
DBS check paid by Caretech prior to starting with us.
Full induction programme to Care Certificate Standards
Stakeholder Pension
Free Employee Assistance Programme
We provide FREE training to achieve qualification in Social Care.
Carer progression within the company.
Main Responsibilities include;
Service/Operations Delivery
To ensure the full occupancy of services.
To be responsible for ensuring the completion of assessment of service user referrals within 2 days of the enquiry.
To review and monitor the eligibility criteria and charging policies against which services will be provided.
To ensure that all services are personalised and tailored to meet individual need.
To coordinate the functioning of services across the region to ensure consistency of approach across the region.
To take lead responsibility in ensuring services are fully resourced through effective recruitment management which ensures agency costs are kept to a minimum.
Commercial Development
Understand the local market place within the wider national health and welfare agenda
To take an active role in growing the existing service within the geographical area.
To be responsible for building and maintaining lasting professional relationships with external stakeholders, key influencers and decision makers within the local area.
To work proactively with the Business Development team to ensure all new services are set up appropriately.
Financial Controls
To be responsible for the production, and achievement of, operational budgets for the services that make up the geographical area.
To take lead accountability for achieving gross margin budget targets
To take lead accountability for the achievement of the EBITDA budget margin for the area.
To identify over and underperforming services through the financial management systems to understand the issues, secure explanations, and take action where appropriate.
To ensure that up to date and accurate financial information is provided to the Operational Director as required.
To notify Finance of all service changes and variances within 2 days.
To manage the service hours and their delivery in accordance with the relevant contract.
Quality Management
To be responsible for embedding ‘Care Pathways’ across the area.
To ensure all services comply with and adhere to all internal company policies, procedures and external legislation, CQC, SP, Preferred Provider and Local Authority contractual standards
To ensure excellent customer service is provided to all Service Users.
To effectively manage complaints from stakeholders in partnership with the relevant individuals
To ensure all quality processes are implemented within the area.
To keep up to date with all developments in the Care Industry.
To develop and maintain knowledge of current issues and legislation affecting adults/children with a learning disability.
To recommend and initiate improvements to policy and practice
To liaise with CQC and other agencies with regards to operational legislative requirements.
People Management
To provide excellent leadership to Service Managers encouraging team working, commitment and team development.
To manage individual performance, promoting CPD and effectively addressing under performance.
To ensure the relevant and appropriate supervision for all staff
To conduct disciplinary hearings or appeal hearings as appropriate.
Continuous Improvement
To improve and enhance all management systems and operating processes to seek out operational savings.
To improve efficiencies without compromising quality or safety of Service Users or staff.
To establish continuous improvement processes within the service area and to ensure they are regularly conducted.
All positions are subject to an enhanced DBS Check and satisfactory references.
Successful candidates will be contacted within 7 working days.
Strictly no agencies
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