Contact Centre Manager

Join us as our Contact Centre Manager as part of our Senior Management Team, overseeing the daily operations of the National Contact Centre and ensuring smooth performance. You'll analyse performance data, optimise efficiency, and make decisions that balance service quality with budget goals. In this role, you’ll drive team performance, implement...

Join Our Dynamic Team as a Contact Centre Team Leader! Are you a skilled leader with a passion for driving success in a fast-paced environment? We are seeking a talented Contact Centre Team Leader to lead our team to new heights! If you thrive on challenges, excel in team management, and are ready to make a significant impact, we want to hear from...

Join us as a Contact Centre Adviser - This is an opportunity to make a positive impact to our customers and colleagues, as you deliver successful customer and business outcomes at first point of contact - You’ll be actively participating in initiatives to improve customer service, processes and procedures What you'll do In this key role, you’ll be...

Customer Service & Operations, Customer Contact Centre Adviser - St Helier-Jersey, Jersey- Permanent- Full Time#R-00235289 Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. - This role is based in Jersey and as such all normal working days must be...

Join us as a Contact Centre Adviser - This is an opportunity to make a positive impact to our customers and colleagues, as you deliver successful customer and business outcomes at first point of contact - You’ll be actively participating in initiatives to improve customer service, processes and procedures - Thrive in a role that'll equip you with the...

Customer Service & Operations, Customer Contact Centre Adviser - St Helier-Jersey, Jersey- Permanent- Full Time#R-00232189

**The main duties include but are not limited to**: Registering patient details on the patient administration system, ensuring a high level of data accuracy in patient demographic information. Actively meeting any KPIs and targets set by the Contact Centre management team. Ensuring correct use of Cerner Request lists to help monitor and manage unbooked...

Interview date 8th August, please note previous applicants need not apply. To support the Outpatient Booking and Request list team in the monitoring of waiting list backlogs for ERS bookings and Request list bookings. To support the team in providing a high level of administrative support, whilst projecting a professional, helpful manner always ensuring...

To support the Outpatient Booking and Request list team in the monitoring of waiting list backlogs for ERS bookings and Request list bookings. To support the team in providing a high level of administrative support, whilst projecting a professional, helpful manner always ensuring complete confidentiality. This post will be responsible for ensuring that all...

To support the Outpatient Booking and Request list team in the monitoring of waiting list backlogs for ERS bookings and Request list bookings. To support the team in providing a high level of administrative support, whilst projecting a professional, helpful manner always ensuring complete confidentiality. This post will be responsible for ensuring that all...

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in Jersey and as such all normal working days must be carried out in Jersey. Join us as a Contact Centre Customer Services Officer - This is an opportunity to make a positive...

A new opportunity has arisen for a Management Accountant in Norwich. Flexible, hybrid working 3 days on site, 2 at home. Study support and great longer term future opportunities. As the Management Accountant you will work alongside a wider team, supporting in preparing, presenting, and analysing initial management accounts. You will have exposure to...

A new opportunity has arisen for a Management Accountant in Norwich.Flexible, hybrid working 3 days on site, 2 at home.Study support and great longer term future opportunities.As the Management Accountant you will work alongside a wider team, supporting in preparing, presenting, and analysing initial management accounts. You will have exposure to external...

**Customer Service & Operations**, **Customer**: **Customer Contact Agent**: St Helier-Jersey, Jersey Permanent Full Time R-00229481 Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in Jersey and as such all normal working...

Management Accountant OpportunityWe are seeking a highly skilled Management Accountant to join our team at Pure Resourcing Solutions Limited in Norwich. As a Management Accountant, you will play a key role in supporting the preparation, presentation, and analysis of initial management accounts.Key Responsibilities:Prepare and present management accounts,...

Management Accountant OpportunityWe are seeking a highly skilled Management Accountant to join our team at Pure Resourcing Solutions Limited in Norwich. As a Management Accountant, you will play a key role in supporting the preparation, presentation, and analysis of initial management accounts.Key Responsibilities:Prepare and present management accounts,...

Huntingdonshire District Council is seeking a visionary leader to drive the success of our flagship leisure centre.About the RoleWe are looking for an ambitious and experienced professional with a passion for health and fitness, exceptional customer service skills, and a proven track record in leisure facility management.As the centre's leader, you will...

Huntingdonshire District Council is seeking a visionary leader to drive the success of our flagship leisure centre.About the RoleWe are looking for an ambitious and experienced professional with a passion for health and fitness, exceptional customer service skills, and a proven track record in leisure facility management.As the centre's leader, you will...

PORCELANOSA, a global leader in the innovation, design, manufacture and distribution of Tile, Kitchen, and Bath products, endeavors to be the industry leader by providing trendsetting cutting-edge designs of unparalleled beauty and refinement, uncompromising quality, technologically superior products and dependable services to its clients. Through a dynamic...

**Single Point of Contact (SPOC) PARTNER** **Location: Hybrid remote - Work from home and Horsham Office** **Salary: £23,419 pro rata **(**£11,710 for 20 hours)** **Contract Type: Permanent and Part-Time (20 Hours)** **YOU **is a registered charity that has been providing care, support and advice for over 30 years to vulnerable people, working across...