Administration Executive

2 weeks ago


Norwich, Norfolk, United Kingdom Appello Full time

Careline365 is an award-winning company who provide a life-saving service across the United Kingdom and the Republic of Ireland, bringing peace of mind to people and their loved ones.

As part of the Appello Group, we are committed to transforming lives through technology enabled care services, blending the expertise in our monitoring centre with the latest digital technology being created by ourselves and our partners. As the UK's largest telecare monitoring and digital equipment provider, we support over 300,000 vulnerable people in our communities to live safer, happier, and more enriched lives.

Our journey of supporting housing, health and social care dates back to 24th June 1988 when we took our first emergency call from our Head Office in New Milton, Hampshire. With a team of just five employees, we were pioneers for emergency monitoring within the housing sector. Over the next decade our business grew considerably as did our team.

The Appello Group now consists of many brands, including, Appello and Careline365, all are equally pivotal in our continued growth and commitment to improving the safety and wellbeing of our communities.
**Today, we operate from multiple locations across the UK, with offices in Hampshire, Wiltshire, and Norfolk, and a team of remote workers all over

Position:

**Administration Executive
- specialising in SQL coding**
Hours: 37.5

Shift pattern:
Monday - Friday 09:00-17:30

Salary:
£24 -30,000 pa dependant on experience

Location:
Bowthorpe,
Norwich

Start date:

ASAP

  • Aviva Pension Scheme
  • Free eye tests through Specsavers
  • Free tickets to the company box at Norwich City Football Club
  • Employee referral bonus
  • Further education/qualification contributions
  • Increasing holiday allowance for length of service
  • Duvet Days after a successful probation period
  • Health assured EAP service for workplace wellbeing
  • Generous staff discount on board games and toys
- £50 gaming voucher after probation

  • Bike to work scheme and cycle storage
The ARC Administration team is responsible for processing new customer forms, amending contact details or gathering customer feedback.

These tasks have a direct impact on the ARC arranging help for the clients; for example, sending ambulances to correct addresses and informing the emergency services of relevant medical information to promote accurate triaging.

This role will likely adapt as the needs of the ARC Administration team and wider company evolve. We have a fast growing client base; with more clients, the more opportunity for reporting, auditing and administration. We're looking for somebody who thrives on change and can use their initiative to better the department.

Requirements:

Experience

  • Essential _
  • Minimum of one year's experience with SQL coding
  • Use of SQL coding to build and adapt reports
  • Desirable _
  • Administration
  • Presenting reports and data trends to stakeholders

Qualifications & Training

  • Essential _
  • 5 C-A*/Grade 49 GCSEs
  • Desirable _
  • SQL certification intermediate as minimum
  • Microsoft Excel Certifications
  • 3 A-Levels C-A*/Grade 49 or equivalent

Skills
***_Essential _

  • Fantastic written communication skills
  • Calm and clear speaking voice
  • High attention to detail to ensure that work is completed accurately
  • PC literacy
  • Desirable _
  • Excellent understanding of Excel with the use formulas and power queries

Personal Attributes
***_Essential _

  • Ability to think on your feet and use your initiative to streamline processes and workstreams
  • Ability to selfmanage your workload to make sure all tasks are completed to schedule
  • Ability to communicate well with your colleagues and management
  • A motivated individual who will be able to maintain and encourage a continuous high level of output for both them and their colleagues
  • Someone who will strive for excellence and is willing to go the extra mile.

Other information:


This is an exciting time at Careline36- we are a company on the move and now is a perfect time to join our team.

You'll gain exceptional career opportunities and will be part of a company that is continuing to expand.

C365INDH

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