Client Digital Learning Lead

2 weeks ago

London, Greater London, United Kingdom MSCI Inc Full time
Job Description - Client Digital Learning Lead K)

  • Job Number: K

Requisition Title :
Client Digital Learning Lead

Description:

Your team responsibilities


As part of our mission to power better investment decisions, MSCI provides a wide range of products and tools that clients can use to make their portfolios and companies more efficient, effective and sustainable.

We have also embedded sustainability throughout our operations, both because it is the right thing to do and because it can strengthen our long-term performance.

As part of our client-centric approach, this role has been created to provide learning and educational insights for clients, to raise awareness and understanding of our products, services and solutions.

As MSCI continues to grow, we are very focused on our ability to attract, develop and retain talent.

The Global Talent function has become a key driver in helping to shape the Firm's approach and strategy in these areas.

The MSCI Client Digital Learning Lead will report to the Head of Learning and Skills and will have the opportunity to fully engage in all aspects of continuing to shape and execute upon the global "talent" strategy, with their focus on our clients and client segments.

This role requires an articulate, tenacious and driven self-starter who will be supporting a significant function grow and develop, while bringing fresh learning thinking and insights to support the global learning team.

***
What we offer you

  • At MSCI we are passionate about what we do, and we are inspired by our purpose to power better investment decisions. You'll be part of an industryleading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.
  • Wherever you are located you will find transparent compensation schemes and employee benefits that can help ensure your financial security and health. While they vary by different locations, we offer a broad range of benefits that are part of the value you receive as an MSCI employee.
  • Our flexible ways of working will allow you to maximize your potential, and we will empower you with the trust, accountability, and advanced technology to perform at your very best.
  • You'll find a purposeful approach to wellbeing to provide you with all the resources you need to be your best at work and in your personal life. Our 'Here For You' Employee Assistance Program is available for our employees globally, providing confidential emotional support, financial and legal advice free of charge.

Scope of Responsibility

  • Acting as "Product Owner" for "external" education and learning experience for all MSCI clients. This includes leading the implementation of a new digital learning platform for clients, creating and supporting SME's development of learning content and partnering with senior business stakeholders.
  • Designing and agreeing the overall objectives and measurement strategy for the MSCI Product learning solutions in partnership with the Learning team and product, client coverage and research business heads.
  • Collaborating with MSCI Product Heads, Product Subject Matter Experts (SMEs), HR Partners and Learning and Skills Team to identify and develop the OneMSCI Product Knowledge curriculum and the related Learning for consumption of external clients and internal learners.
  • Updating any existing content and new learning resources currently available and conducting extensive Learning Need Analyses to propose what needs to be designed, developed and delivered using appropriate selflearning mechanisms for the organization.
  • Project managing the design of the client facing MSCI Product Knowledge curriculum for all global clients and employees.
  • Ensuring the MSCI clients and employees have consistent and sustainable learning solutions, agreeing the delivery plan and schedule with the Head of Learning and Skills.
  • Collaborating with the Learning and Skills team to provide global feedback and evaluation on the Product Knowledge components and implement enhancements.
  • Managing any agreed thirdparty vendor and consulting relationships as needed in partnership with the Learning and Skills Team.
  • Designing and leading the overall client learning communication strategy and plan to effectively communicate with all stakeholders and all levels in the firm, including; the Chief HR Officer, Head of Talent, HR Leadership Team, Learning and Skills Team, business stakeholders, clients and employees as learners and managers of learners.

Specific Knowledge/Skills

  • A broad understanding of Investment process and clients across public and private markets
  • Understanding and experience of working in the Financial Services Products and solutions Learning Sector
  • Knowledge of learning principles and learning modalities and the ability to use this knowledge to develop e

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