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Leisure Duty Officer

3 months ago

Telford, Telford and Wrekin, United Kingdom Mitie Full time

Contract Type:
Permanent

Hours: 37.5 hours week

Shift Pattern:
Combination of days/evenings/weekends

Salary:
£22,250

Location:
Hadley Learning Community, Waterloo Road, Hadley, Telford, Shropshire, England, TF1 5NU

Main Duties:

  • To ensure the highest possible standards of health and safety and customer care within the facility, ensuring all health and safety checks are carried out according to the agreed system and recorded appropriately.
  • To help develop and promote an exciting, innovative leisure programme in order to increase the usage and commercial output of the facility.
  • To help manage and support staff to ensure that standards are maintained.
  • To ensure that staff are suitably supported and well trained, highlighting and correcting through extra training any issues which may arise.
  • Provide a high level of service to all customers.
  • Supervision of staff ensuring the facility operates to the highest standard.
  • Shared responsibility for all plant rooms and equipment to ensure all critical assets are working correctly and efficiently.
  • Shared responsibility for daily checks of site facilities.
  • Dealing with any necessary administrative work.
  • Ensuring all monetary transactions are correctly received and banked in accordance with financial regulations.
  • To carry out any other duties appropriate to the post.

Skills / Attributes:

  • Communicate effectively at all levels.
  • Excellent communication skills
  • Be able to plan and prioritise workloads.
  • To be able to work on own initiative and as part of a team.

Qualifications and Specialist Training:

  • NPLQ Lifeguarding

Desirable:

  • NPLQ Trainer/Assessor
  • Swim Teacher
  • Pool Plant Qualification (Training can be provided but will be rechargeable on withdrawal from the position during any relevant probationary period)

Specialist Knowledge / Competences:

An up to date knowledge of Leisure Operational Management is desireable however alternate industry experience will be considered