Customer Service Representative

17 hours ago


Telford, Telford and Wrekin, United Kingdom Proactive Personnel Ltd Full time

Proactive Personnel Ltd is seeking a skilled Customer Service Executive to join their team. As a key member of the customer service team, you will be responsible for providing exceptional customer service and support to clients. Your duties will include taking incoming calls, filtering them to the right department, onboarding new customer accounts, taking orders via phone and email, and ensuring customer records are up to date. You will also be responsible for checking stock and performing ad-hoc duties as required. To succeed in this role, you will need experience within an office-based customer service role, with a strong telephone manner and accurate administrative skills. CRM system management experience would be desirable. If you have a passion for delivering excellent customer service and are looking for a challenging and rewarding role, please apply.



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