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Medicines Management Programme Support Officer
2 months ago
We are seeking a highly motivated and enthusiastic individual to join our Medicines Management Team as a Programme Support Officer. This is an exciting opportunity to work in a dynamic team, contributing to the delivery of high-quality services for our patients.
Key Responsibilities- Act as a point of contact for stakeholders, responding effectively to complex queries and passing on relevant information to team members.
- Assist in the preparation of various documents, including policies and procedures, often to tight deadlines.
- Use initiative to plan time effectively, prioritise workload, and respond quickly to urgent and important issues.
- Provide support for the management of the Blueteq hi-cost drugs management system.
- Support the validation of hospital invoices using Blueteq and raise challenges where appropriate.
- Supply relevant information for financial management, checking Blueteq approvals against patient details and sending requests for invoices to be paid using Oracle.
- Provide support for the HCM working group as required.
- Ensure monthly audits are carried out to provide reliable data to the senior pharmaceutical advisor for HCM.
- Support the medicines Incident Lead with the provision of further information to support the quality process for managing incidents within STW ICB.
- Ensure Medicines Management documents, including Patient Group Directions, Commissioning Policies, and Prescribing Guidelines, are up to date and flagged for review.
- Review emails in Mailboxes and provide support and information to enable reply.
- Support the medicines management team with projects, providing plans or supporting information as required.
- Use computer-based systems to extract data to support the Medicines Management Team in delivering an effective service.
- Be responsible for the development of detailed Medicines Management databases, including the NICE tracker.
- Maintain a logical filing system, ensuring records are easily retrievable and confidentiality is maintained.
- Identify and report risks to health and safety, security of equipment, and property in accordance with ICB policies.
- Maintain confidentiality of patient and prescribing data in line with ICB confidentiality.
- Work on own initiative within professional boundaries and national/local protocols and legislation.
- Act on own professional judgement to make recommendations in respect of medicines management.
- Undertake any other duties at the request of the line manager, including project work, internal job rotation, and absence cover.
- Participate fully in the development review (appraisal) process and undertake continuing professional development as required.
- Deputise for the Senior Pharmacy Technician in the management of the Prescription Ordering Direct (POD) department.
Qualifications
- Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
Desirable
- Ability to meet the travel needs of the post.
- Professional, calm, and efficient manner.
- Ability to work without supervision.
Knowledge
- Understanding of confidentiality and Data Protection Act.
Skills
- Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint, and Access.
