Medicines Management Programme Assistant

2 weeks ago

Telford, Telford and Wrekin, United Kingdom NHS Shropshire, Telford and Wrekin Integrated Care Board Full time
Job Summary

We are seeking a highly motivated and enthusiastic Pharmacy Technician or Operational Support Officer to join our Medicines Management Team at NHS Shropshire, Telford and Wrekin Integrated Care Board.

Main Responsibilities
  1. Act as a point of contact for stakeholders and public, responding effectively to complex queries and passing on relevant information to appropriate team members.
  2. Assist in the preparation of various documents, including policies and procedures, often working to tight deadlines.
  3. Use own initiative to plan time effectively, prioritise workload, and respond quickly to urgent, important, and unpredictable issues.
  4. Provide support for the management of the Blueteq hi-cost drugs management system.
  5. Support the validation of hospital invoices using Blueteq and raise challenges where appropriate.
  6. Supply relevant information for financial management, checking Blueteq approvals against patient details and sending requests for invoices to be paid using Oracle.
  7. Support the HCM working group as required.
  8. Ensure monthly audits are carried out to ensure reliable data provision to the senior pharmaceutical advisor for HCM.
  9. Support the medicines Incident Lead with the provision of further information to support the quality process for managing incidents within STW ICB.
  10. Ensure Medicines Management documents, such as Patient Group Directions, Commissioning Policies, and Prescribing Guidelines, are up to date and flagged for review in a timely manner.
  11. Review emails in Mailboxes and provide support and information to enable reply.
  12. Support the medicines management team with projects, providing plans or supporting information as required.
  13. Use computer-based systems to extract data to support the Medicines Management Team in delivering an effective service.
  14. Be responsible for the development and maintenance of detailed Medicines Management databases.
  15. Maintain a logical filing system and ensure records are kept in a way that they are easily retrievable and confidentiality is maintained.
  16. Identify and report all risks to health and safety, security of equipment, and property in accordance with ICB policies.
  17. Maintain confidentiality of patient and prescribing data in line with ICB confidentiality policies.
Person Specification
  1. Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
  2. Ability to meet the travel needs of the post.
  3. Professional, calm, and efficient manner.
  4. Ability to work without supervision.

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