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Medicines Management Programme Support Officer

2 months ago


Telford, Telford and Wrekin, United Kingdom NHS Shropshire, Telford and Wrekin Integrated Care Board Full time
About the Role

We are seeking a highly motivated and enthusiastic individual to join our Medicines Management Team as a Programme Support Officer. The successful candidate will be responsible for providing administrative support to the team, ensuring the smooth operation of our medicines management processes.

Key Responsibilities
  • Provide administrative support to the Medicines Management Team, including preparing documents, managing databases, and maintaining accurate records.
  • Assist in the development and implementation of quality and safety initiatives, including the review of medicines management processes and the identification of areas for improvement.
  • Collaborate with other teams, including Primary and Secondary Care, to ensure effective communication and coordination of medicines management activities.
  • Support the management of the Blueteq hi-cost drugs management system, including the validation of hospital invoices and the raising of challenges where necessary.
  • Provide support for the HCM working group, including the preparation of reports and the analysis of data.
  • Ensure that monthly audits are carried out to ensure reliable data provision to the senior pharmaceutical advisor for HCM.
  • Support the medicines Incident Lead with the provision of further information where required to support the quality process for managing incidents within STW ICB.
  • Ensure that Medicines Management documents, including Patient Group Directions, Commissioning Policies, and Prescribing Guidelines, are up to date and flagged to the Deputy Director of Medicines Management/Pharmaceutical Advisers in a timely manner for review.
  • Review emails in Mailboxes and provide support and information to enable reply.
  • Support the medicines management team with projects, providing plans or supporting information as required.
  • Use computer-based systems to extract data to support the Medicines Management Team to deliver an effective service, including Oracle Analytics and Ulysses.
  • Be responsible for the development of detailed Medicines Management databases, including the NICE tracker.
  • Be responsible for the maintenance of a logical filing system and ensure that all records are kept in such a way that they are easily retrievable and confidentiality is maintained, also ensuring that records are disposed of in accordance with the NHS Records Management policy.
  • Identify and report all risks to health and safety, security of equipment and property in accordance with ICB policies.
  • Maintain confidentiality of patient and prescribing data in line with ICB confidentiality.
  • Work on own initiative within professional boundaries and within national/local protocols and legislation.
  • Act on own professional judgement on a daily basis with regard to making recommendations in respect of medicines management.
  • Undertake any other duties at the request of the line manager, which are commensurate with the role, including project work, internal job rotation and absence cover.
  • Participate fully in the development review (appraisal) process and undertake continuing professional development as required.
  • Deputise for the Senior Pharmacy Technician in the management of the Prescription Ordering Direct (POD) department.
Person Specification

Qualifications

  • Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.

Desirable

  • Ability to meet the travel needs of the post.
  • Professional, calm and efficient manner.
  • Ability to work without supervision.

Knowledge

  • Understanding of confidentiality and Data Protection Act.

Skills

  • Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint and Access.