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Employee Relations Manager
3 months ago
At NICE, we don't limit our challenges. We challenge our limits. Constantly. We're relentless. We're ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you're like us, we can offer you the kind of challenge that will light a fire within you.
Employee Relations, Manager.
London-Based, Hybrid Role.
12 month FTC.
At NICE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what's the role all about?
The Employee Relations (ER) Manager, EMEA will be joining the International HR team supporting our dynamic business units in EMEA and APAC and will be reporting to the VP, Human Resources International, based in London.
With 700 employees across EMEA (500 out of them are based in the UK), you will provide ER expertise and guidance to both our business leaders and HR Business Partners, aligned with our values, ensuring a high-performance environment and continuous improvement of management of ER topics and practices across the whole International region. You will also build and maintain the ER knowledge database across NICE EMEA countries (UK, France, Germany Netherlands, Spain, South Africa, and Sweden.)
How will you make an impact?
Providing consistent expertise and guidance across the full breadth of Employee Relations topicsTaking ownership of employee relations casework, such as Disciplinary, Grievance, Dismissals and Appeals in accordance with applicable regulations while considering employee experience, business needs, potential risk, and cost impacts.Providing support and advice during the implementation of organisational change projects, ensuring a consistent approach in areas such as M&A, changes in legal entity structure and transfer of employees between legal entities, roles changes, redundancies, and work location changes.Coaching, training and developing managers to become confident and self-sufficient in first line HR matters and introduce best practice in employee relations.Establishing and maintaining effective relationships with HR colleagues, business leaders, Legal & Compliance functions ensuring practical and commercial decisions, aligned with applicable legal regulations and company policies.Managing relationship with internal and external legal counsels, occupational health services, EAP, tribunal services, ACAS etc.Monitoring and analysing ER trends and metrics, identifying areas of improvement and drive solutions.Remaining updated on the latest developments in employment laws and best practices, educate and train relevant stakeholders as needed.Develop and mentor other members of the HR team in handling ER cases.Have you got what it takes?
Proven record of significant previous ER experience in multi-national, high pace environment; UK experience – a must.Excellent knowledge of employment law; English law – a must.A commercially focused, pragmatic approach to resolving ER and business issues.The ability to advise, guide and coach our business leaders as you take them through ER issues and their responsibilities.Ability to work on high-pressure topics and manage potential disputes while maintaining a focus on effective resolution and supporting business priorities.Excellent attention to detail, well organized and efficient.Proactive, show initiative with a continuous improvement mindset.Excellent communication (written and verbal) and presentation skills – the ability to communicate clearly and succinctly with all managerial levels.A collaborative approach to building partnership and becoming a trusted team member.Degree qualified – HR (CIPD Qualified 5 and/or 7) or Law degree.You will have an advantage if you also have:
Proven experience in European countries other than the UKKnowledge of employment laws in European countries other than the UKWhat's in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr
Enjoy NICE-FLEX
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 4164.
Reporting into: VP, Human Resources International.
Role Type: Individual Contributor.
#LI-Hybrid
