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Customer Support French

3 months ago

Trafford Park, Trafford, United Kingdom M TWO Search Ltd Full time

Job title:
Customer Support

Location:
Carrington

Salary:
£25k + company bonus and benefits
*MUST BE FLUENT IN FRENCH, AND ADEQUATE SPANISH*Summary:Join this dynamic and growing business as a French & Spanish Customer Support Advisor for a learning journey. You'll provide proactive support to their French/Spanish Commercial Manager, ensuring exceptional service to their customers. Comprehensive training provided across departments.

Responsibilities
- Assist customers professionally
- Coordinate sample production
- Maintain effective communication
- Process orders accurately
- Generate necessary documents
- Support marketing efforts
- Resolve customer issues
- Upsell and support sales
- Continuous learning
- Collaborate with departments

Qualifications
- 1+ year office-based customer support experience
- Proficiency in Microsoft Office
- Native-level French, English fluency; Spanish preferred
- Interest in manufacturing
- Strong problem-solving skills
- Excellent communication
- Ability to thrive in a fast-paced environment

Benefits
- Tailored training
- Quarterly team lunches
- Long-term service awards
- Workplace pension
- Early Friday finishes
- Additional leave
- Employee recognition
- Fresh fruit daily
- Private healthcare options
- Free flu vaccinations
- Cycle to work scheme
- Social activities involvement