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IT Support Analyst

3 months ago


London, Greater London, United Kingdom Involved Solutions Full time

IT Support Analyst - up to £35,000 + Bonus + Benefits - Central London
Working onsite 5 days per week

Working hours - 9am - 6pm

A growing Hospitality client, in which I am working with, who has offices all over the world, including Paris, Rome, London, New York and Los Angeles have significant growth plans across the business off the back of their continued success arelooking to hire an IT Support Analyst to take with them through this progression


Within this role, you will be responsible for responding to service requests, troubleshooting issues and supporting PC hardware, operating systems and software.

Following on from this, you get the chance to assist in delivering projects as the business plansto develop you into a 3rd Line Engineer within the near future.


Key Experience - IT Support Analyst:

  • Office 365 administration
  • User administration
  • Active Directory create users, passwords resets
  • Able to take initiative
  • Team player
  • Excellent customer service skills
  • Excellent communication skills
  • Passion for IT and development

Desirable Experience - IT Support Analyst:

  • Azure AD


Troubleshooting
  • PCs, Printers
  • DNS/Networking
IT / Support Analyst / 1st line / 2nd line 1st and 2nd Line / IT Support/ Active Directory / Office 365 / Troubleshooting / Azure / AD/ Azure AD/ Networking/ DNS