Current jobs related to Hotel Operations Manager - Oxford, Oxfordshire - Troo Hospitality

  • Hotel Reception Manager

    3 weeks ago

    Oxford, Oxfordshire, United Kingdom Hawkwell House Hotel Oxford Full time

    Job Title: Front Office ManagerJob Summary: We are seeking a highly skilled and experienced Front Office Manager to join our team at Hawkwell House Hotel Oxford. As a key member of our hotel management team, you will be responsible for leading the Front of House department and ensuring operational excellence in all areas of the hotel.Main...

  • Front Office Manager

    7 days ago

    Oxford, Oxfordshire, United Kingdom Hawkwell House Hotel Oxford Full time

    Hotel Operations OpportunityMercure Oxford Hawkwell House Hotel is a boutique hotel located in a picturesque village, offering a unique blend of character and style. The hotel features 77 en-suite rooms, divided between two buildings, each with its own distinct character.The hotel is situated amidst 3 acres of private gardens and is just 2 miles from Oxford...

  • Front Office Manager

    7 days ago

    Oxford, Oxfordshire, United Kingdom Hawkwell House Hotel Oxford Full time

    Hotel Operations OpportunityMercure Oxford Hawkwell House Hotel is a boutique hotel located in a picturesque village, offering a unique blend of character and style. The hotel features 77 en-suite rooms, divided between two buildings, each with its own distinct character.The hotel is situated amidst 3 acres of private gardens and is just 2 miles from Oxford...

  • Hotel Operations Manager

    1 day ago

    Oxford, Oxfordshire, United Kingdom Kaizen Lab Inc. Full time

    General Manager Job DescriptionWe are seeking a highly skilled and experienced General Manager to lead the operations of our hotel in Oxford, Ohio. As a key member of our team, you will be responsible for ensuring the smooth day-to-day operations of the hotel, while maintaining the highest standards of quality and customer satisfaction.Key...

  • Hotel Operations Manager

    1 day ago

    Oxford, Oxfordshire, United Kingdom Kaizen Lab Inc. Full time

    General Manager Job DescriptionWe are seeking a highly skilled and experienced General Manager to lead the operations of our hotel in Oxford, Ohio. As a key member of our team, you will be responsible for ensuring the smooth day-to-day operations of the hotel, while maintaining the highest standards of quality and customer satisfaction.Key...

  • Hotel Operations Manager

    2 days ago

    Oxford, Oxfordshire, United Kingdom Courtyard by Marriott Full time

    About the RoleCourtyard by Marriott Oxford City Centre is seeking a skilled Guest Service Manager to join our team. As a key member of our hospitality division, you will be responsible for delivering exceptional guest experiences and driving revenue growth.Key ResponsibilitiesMaximize revenue through effective sales and revenue management strategiesEnsure...

  • Hotel Operations Manager

    2 days ago

    Oxford, Oxfordshire, United Kingdom Courtyard by Marriott Full time

    About the RoleCourtyard by Marriott Oxford City Centre is seeking a skilled Guest Service Manager to join our team. As a key member of our hospitality division, you will be responsible for delivering exceptional guest experiences and driving revenue growth.Key ResponsibilitiesMaximize revenue through effective sales and revenue management strategiesEnsure...

  • Front Office Operations Manager

    3 weeks ago

    Oxford, Oxfordshire, United Kingdom Hawkwell House Hotel Oxford Full time

    Job Title: Front Office ManagerJob Summary: We are seeking a highly skilled and experienced Front Office Manager to join our team at Hawkwell House Hotel Oxford. As a key member of our management team, you will be responsible for leading the Front of House department and ensuring operational excellence in all areas of the hotel.Main Responsibilities:Lead and...

  • Hotel Operations Manager

    21 hours ago

    Oxford, Oxfordshire, United Kingdom Courtyard by Marriott Full time

    About the RoleCourtyard by Marriott Oxford City Centre is seeking a skilled Guest Service Manager to join our team. As a key member of our hospitality division, you will be responsible for delivering exceptional guest experiences and driving revenue growth.Key ResponsibilitiesMaximize revenue through effective sales and revenue management strategiesEnsure...

  • Hotel Operations Manager

    23 hours ago

    Oxford, Oxfordshire, United Kingdom Courtyard by Marriott Full time

    About the RoleCourtyard by Marriott Oxford City Centre is seeking a skilled Guest Service Manager to join our team. As a key member of our hospitality division, you will be responsible for delivering exceptional guest experiences and driving revenue growth.Key ResponsibilitiesMaximize revenue through effective sales and revenue management strategiesEnsure...

  • Food and Beverage Operations Manager

    2 weeks ago

    Oxford, Oxfordshire, United Kingdom Hawkwell House Hotel Oxford Full time

    **About Us**Mercure Oxford Hawkwell House Hotel is a boutique hotel that offers a unique blend of character and style. Our hotel is situated in a picturesque village, surrounded by 3 acres of private gardens and just 2 miles from Oxford city centre.**Our Mission**We strive to create memorable moments for our guests by connecting hearts from arrival to...

  • Food and Beverage Operations Manager

    2 weeks ago

    Oxford, Oxfordshire, United Kingdom Hawkwell House Hotel Oxford Full time

    **About Us**Mercure Oxford Hawkwell House Hotel is a boutique hotel that offers a unique blend of character and style. Our hotel is situated in a picturesque village, surrounded by 3 acres of private gardens and just 2 miles from Oxford city centre.**Our Mission**We strive to create memorable moments for our guests by connecting hearts from arrival to...

  • Food and Beverage Operations Manager

    2 weeks ago

    Oxford, Oxfordshire, United Kingdom Hawkwell House Hotel Oxford Full time

    Job DescriptionJob Title: Food and Beverage Team LeaderJob Summary:We are seeking a highly motivated and experienced Food and Beverage Team Leader to join our team at Hawkwell House Hotel Oxford. As a Food and Beverage Team Leader, you will be responsible for ensuring that all aspects of food and beverage service are provided to the highest standard in a...

  • Food and Beverage Operations Manager

    2 weeks ago

    Oxford, Oxfordshire, United Kingdom Hawkwell House Hotel Oxford Full time

    Job DescriptionJob Title: Food and Beverage Team LeaderJob Summary:We are seeking a highly motivated and experienced Food and Beverage Team Leader to join our team at Hawkwell House Hotel Oxford. As a Food and Beverage Team Leader, you will be responsible for ensuring that all aspects of food and beverage service are provided to the highest standard in a...

  • Hotel Accounting Manager

    2 weeks ago

    Oxford, Oxfordshire, United Kingdom Graduate Hotels Full time

    Key Responsibilities:Collaborate with the Financial Controller to oversee the day-to-day financial operations of the hotel, including accounts payable, accounts receivable, payroll, and general ledger accounting.Develop and implement financial policies and procedures to maintain financial control and ensure compliance with local and international accounting...

  • Hotel Accounting Manager

    2 weeks ago

    Oxford, Oxfordshire, United Kingdom Graduate Hotels Full time

    Key Responsibilities:Collaborate with the Financial Controller to oversee the day-to-day financial operations of the hotel, including accounts payable, accounts receivable, payroll, and general ledger accounting.Develop and implement financial policies and procedures to maintain financial control and ensure compliance with local and international accounting...

  • Hotel Financial Manager

    2 weeks ago

    Oxford, Oxfordshire, United Kingdom Graduate Hotels Full time

    {"Responsibilities": "Key Accountabilities:Collaborate with the Financial Controller to oversee the day-to-day financial operations of the hotel, including accounts payable, accounts receivable, payroll, and general ledger accounting.Develop and implement financial policies and procedures to maintain financial control and ensure compliance with local and...

  • Hotel Financial Manager

    2 weeks ago

    Oxford, Oxfordshire, United Kingdom Graduate Hotels Full time

    {"Responsibilities": "Key Accountabilities:Collaborate with the Financial Controller to oversee the day-to-day financial operations of the hotel, including accounts payable, accounts receivable, payroll, and general ledger accounting.Develop and implement financial policies and procedures to maintain financial control and ensure compliance with local and...

  • Night Team Member

    1 week ago

    Oxford, Oxfordshire, United Kingdom LGH Hotels Management Full time

    The OpportunityWe are seeking a reliable and responsible Night Team Member to support the smooth operation of our hotel during the night shift. As a key member of our team, you will be responsible for managing guest requests, ensuring security and safety procedures are adhered to, and providing general support to our hotel staff.Responsibilities:Manage guest...

  • Night Team Member

    1 week ago

    Oxford, Oxfordshire, United Kingdom LGH Hotels Management Full time

    The OpportunityWe are seeking a reliable and responsible Night Team Member to support the smooth operation of our hotel during the night shift. As a key member of our team, you will be responsible for managing guest requests, ensuring security and safety procedures are adhered to, and providing general support to our hotel staff.Responsibilities:Manage guest...

Hotel Operations Manager

3 months ago

Oxford, Oxfordshire, United Kingdom Troo Hospitality Full time

Hotel Operations Manager - Oxford, Oxfordshire

Mercure Oxford Eastgate Hotel

Competitive plus bonus

Location Description

Situated in the heart of the historic university city of Oxford, this beautiful 17th-century coaching-inn looks over the Examination Halls and Magdalen Tower.

Job Description

We are seeking a dynamic and experienced Hotel Operations Manager to join our team and lead our operational departments to new heights of success.
Key Responsibilities:

Guest Experience:

  • Evaluate and action guest feedback to ensure positive and consistent service results.
  • Consistently focus on ways to improve and drive customer service standards across all departments.

Team Management:

  • Manage and coach department heads and team members to ensure adherence to brand and company standards.
  • Lead and promote a positive working environment, driving excellent engagement from the team.
  • Plan and prepare training plans for team members to encourage upskilling and professional development.
  • Conduct performance reviews and regular catch-up meetings with team members, addressing any concerns appropriately.

Operational Excellence:

  • Understand and review brand standards to ensure departmental compliance at all times.
  • Maintain effective communication with all departments to ensure seamless operations.
  • Ensure all equipment is used safely and correctly, in line with company guidelines and risk assessments.

Financial Management:

  • Understand and monitor average room rate, occupancy, and departmental budget and figures.
  • Control payroll costs for departments in line with budget and forecasted business levels.
  • Maximise commercial opportunities by driving upselling initiatives within departments.
  • Monitor guest accounts to ensure accurate posting of charges, working closely with revenue and finance departments.

Strategic Planning:

  • Set and distinguish clear objectives for team members in line with the hotel business plan.
  • Encourage and implement ideas for improvement from employees to create a versatile and efficient team.
  • Develop and execute strategies to enhance operational efficiency and guest satisfaction.


If you are a motivated and experienced professional ready to lead our hotel operations to success, apply now and become a valued member of our team

Troo Benefits

  • Pension Scheme: Gear up for the future with our pension scheme that ensures your financial stability.
  • Heroic Employee Assistance Programme: We care about your well-being, which is why we offer an Employee Assistance Programme to provide support and guidance when life throws its curveballs. Consider it your trusty sidekick in times of need.
  • Fantastic Food & Beverage Discounts: Calling all foodies Enjoy mouthwatering discounts at our partnered restaurants and bars. Savor the flavours and make your taste buds dance with delight.
  • Mind-Blowing Employee Discount Rates: As a TROO Hospitality team member, you get exclusive access to unbeatable travel discounts. Extend the adventure to your loved ones with Friend and Family Rates, making your travel dreams a reality at unbeatable prices.
  • Perks Galore with Reward Gateway: Get ready for a treasure trove of perks and discounts through our partnership with Reward Gateway. Explore a world of exciting offers on entertainment, fitness, shopping, and more. It's like having a magic box of goodies at your fingertips
  • Refer a Friend Scheme: Spread the word and reap the rewards with our Refer a Friend Scheme, where you can share the greatness of TROOHospitality and enjoy bonuses for every new recruit.
  • Long Service Incentives: Dedication deserves celebration Our Long Service Incentives honour your commitment with special rewards and recognition for your loyalty over the years.
  • Meals on Duty: Fuel your success with free meals on duty, ensuring you're nourished and ready to conquer challenges during your work hours.