Food and Beverage Operations Manager

5 days ago


Oxford, Oxfordshire, United Kingdom Hawkwell House Hotel Oxford Full time
Job Description

Job Title: Food and Beverage Team Leader

Job Summary:

We are seeking a highly motivated and experienced Food and Beverage Team Leader to join our team at Hawkwell House Hotel Oxford. As a Food and Beverage Team Leader, you will be responsible for ensuring that all aspects of food and beverage service are provided to the highest standard in a timely manner.

Key Responsibilities:

  • Lead and manage the food and beverage team to deliver exceptional customer service and high-quality food and beverage products.
  • Develop and implement effective strategies to improve food and beverage sales and profitability.
  • Monitor and control food and beverage costs, including inventory management and labor scheduling.
  • Ensure that all food and beverage operations are in compliance with health and safety regulations and company policies.
  • Collaborate with the hotel's management team to develop and implement marketing strategies to promote food and beverage services.
  • Provide excellent customer service and resolve customer complaints in a professional and timely manner.

Requirements:

  • Experience in a similar position in the hospitality industry.
  • Excellent customer service skills and ability to work in a fast-paced environment.
  • Strong leadership and management skills, with the ability to motivate and develop a team.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and external partners.
  • Ability to work flexible hours, including evenings and weekends.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career development and advancement.
  • A dynamic and supportive work environment.
  • Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies).
  • Discounted hotel rates all over the world in Accor Hotels.
  • Continuously learn and develop yourself with our Accor Academy.
  • Support your wellbeing in your professional and personal lives.
  • Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries.
  • Participate actively in initiatives to build a more inclusive and sustainable world.


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