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Food and Beverage Operations Manager

2 months ago


Oxford, Oxfordshire, United Kingdom Hawkwell House Hotel Oxford Full time
Job Description

Job Title: Food and Beverage Team Leader

Job Summary:

We are seeking a highly motivated and experienced Food and Beverage Team Leader to join our team at Hawkwell House Hotel Oxford. As a Food and Beverage Team Leader, you will be responsible for ensuring that all aspects of food and beverage service are provided to the highest standard in a timely manner.

Key Responsibilities:

  • Lead and manage the food and beverage team to deliver exceptional customer service and high-quality food and beverage products.
  • Develop and implement effective strategies to improve food and beverage sales and profitability.
  • Monitor and control food and beverage costs, including inventory management and waste reduction.
  • Ensure that all food and beverage operations are in compliance with health and safety regulations and company policies.
  • Collaborate with the kitchen team to develop and implement menus that meet customer demands and preferences.
  • Provide excellent customer service and resolve customer complaints in a professional and courteous manner.
  • Conduct regular team meetings and provide feedback and coaching to team members to improve performance and productivity.
  • Develop and implement effective training programs to ensure that team members have the necessary skills and knowledge to perform their jobs effectively.
  • Monitor and analyze sales data and customer feedback to identify trends and areas for improvement.
  • Develop and implement effective marketing strategies to promote food and beverage products and services.

Requirements:

  • Minimum 2 years of experience in a food and beverage leadership role.
  • Proven track record of success in leading and managing food and beverage teams.
  • Excellent customer service and communication skills.
  • Ability to work effectively in a fast-paced environment and prioritize tasks to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Ability to develop and implement effective training programs.
  • Knowledge of food and beverage operations, including inventory management and cost control.
  • Ability to work effectively with cross-functional teams, including kitchen and front-of-house staff.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.