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Administrative Assistant

3 months ago


Knutsford, Cheshire East, United Kingdom 808 Group Full time

Job Overview:
nBased in the office Monday - Friday in beautiful Knutsford location.

We are seeking a highly organised and detail-oriented individual to join the team as a Senior Administrator/ Claims Handler for a market leading Claims Management Company.


Key Responsibilities:
nAssess claims submitted by consumers regarding unaffordable lending practices.

Review documentation provided by claimants, including loan agreements, financial statements, and correspondence with lenders.

Conduct thorough investigations into the circumstances surrounding each claim.

Gather evidence from multiple sources to support claim assessment.

Liaise with claimants, financial institutions, and regulatory bodies.

Provide clear and concise communication to claimants regarding the status of their claims.

Work collaboratively with internal teams to determine appropriate resolutions for validated claims.

Ensure timely and fair resolution of claims while balancing the interests of both claimants and financial institutions.