End User Computing Engineer

2 weeks ago


Ipswich, Suffolk, United Kingdom Bristow Holland Ltd Full time

Bristow Holland is thrilled to present an excellent opportunity for an End User Computing Engineer position at a rapidly growing nationwide company.

As an End User Computing Engineer, your main task is to create a modern workplace that ensures a seamless, simple, and integrated technology experience for end users.

We are seeking someone with proactive capabilities to drive continuous process efficiencies, improve delivery methods, and apply management techniques to enhance the laptop/mobile estate at both hardware and software levels.


Responsibilities:

  • Enhancing the user's digital experience
  • Managing devices
  • Deploying and managing software and OS (Operating Systems)
  • Managing configuration and user settings
  • Investigating service problems and providing solutions
  • Implementing software version control
  • Offering 2nd/3rd Line support
  • Communicating with users and stakeholders to understand and resolve issues
  • Handling 3rd party relationships for service deployment and maintenance
  • Assisting in IT project roll-out and service request delivery

Key Skills:

  • Demonstrated technical experience, preferably in a modern workplace setting
  • Experience in an Enterprise IT environment
  • Proficiency in configuring and maintaining SCCM/MECM
  • Familiarity with Intune/Autopilot and Microsoft Azure
  • Collaboration with stakeholders for support and continuous enhancements
  • Knowledge of Group Policy, OS, and Application configuration packaging and deployment
  • Exposure to an Office 365 environment
  • Leading deployment projectsThis position offers a hybrid work arrangement, with 50% remote work

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