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Senior Client Relationship Manager
3 months ago
Full Time
Permanent
Travel will be required with this role including regular visits to Reading office
XPS Pensions Group is a multi-award winning and leading independent pensions consulting and administration business.
Our Client Management business continues to grow and we are now looking for an experienced Client Relationship Manager to join our skilled and diverse team.
This is an exciting opportunity that would most likely suit someone with previous experience in a Client Relationship Manager or a senior Pensions Administrator position where they have gained knowledge and experience of Master Trust, DC pensions schemes, technical skills and managing client relationships within the pensions industry.
XPS is the only UK pensions specialist listed on the London Stock Exchange Main Market and we have the scale and flexibility to think and act differently.
We are a multi-award-winning Pensions Consultancy with over 1 million member pension schemes administered and 1800 staff in locations across the UK.
We advise on all things workplace pensions related.We help trustees and employers run pension schemes for the benefit of both current and former employees and we support scheme members in a way that is relevant, innovative and easily digestible.
We will provide you with the support and training you need to grow and be at your very best.
It's about inclusion and diversity, ensuring all our people feel included, that they belong to XPS and that they're happy.
Our award-winning pensions administration business puts scheme members at the heart of everything we do.Full responsibility for the administration service to a portfolio of existing clients, Master Trust and for the development of new business opportunities.
Day to day management of client relationships with trustees, scheme members and corporate clients.Managing complex pensions queries and pensions consultative advice.
Managing ad-hoc projects and exercises, e.g. scheme closure, liability reduction exercises, introduction of new investment funds. Ensuring projects are fully monitored and completed in line with customer and legislation requirements.
Monitoring on going procedural developments and implementing changes to procedures where required.
Managing the administration billing process.
Keeping abreast of technical and legislative developments within the pensions industry.
Pensions Accounts, Payroll, Administration Support.
Previous CRM or senior Pensions Administration experience of Master Trusts, Defined Contributions (DC) and Defined Benefits (DB) schemes is preferred.
Able to demonstrate a very thorough knowledge of pension administration activities and the ability to apply this knowledge to any scheme.
Demonstrate a very wide and deep knowledge of the various key areas of pensions legislation including pensions taxation, contracting out and preservation.
Previous project management experience would be required to manage pension administration project based work.IT proficient, in particular Microsoft Word, Excel, Outlook & PowerPoint.
Competitive salary
~ Participation in annual discretionary Bonus Scheme
~25 days holiday plus flexibility to buy or sell holiday
~ Flexible Bank holidays
~ Pension scheme, matching contribution structure
~ Healthcare cash plan
~ Flexible Benefits Scheme to support you in and out of work, helping you look after you and your family covering Security & Protection, Health & Wellbeing, Lifestyle
~ Life Assurance cover, four times basic salary
~ XPS Rewards (offers High Street discounts and savings from retailers and services providers as well as offers available via phone)
~ Employee Assistance Programme for you and your household
~ Access to a digital GP service
~ Paid volunteering day when participating in Company organised events
~ Staff referral scheme when you introduce a friend to XPS
Please discuss with the recruitment team, via phone or email, if you require any adjustments to the recruitment process. DBS Disclosure check
We continuously strive to build an inclusive workplace where all forms of diversity are valued, including age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation.