Receptionist

2 weeks ago


London, Greater London, United Kingdom 100 Queen's Gate Hotel London, Curio Collection by Hilton Full time

Job Ref:
CRI2095

Branch:100 Queen's Gate Hotel London, Curio Collection by Hilton

Location:100 Queen's Gate Hotel London, Curio Collection by Hilton, London (South West)

Salary/Benefits:
Competitive Salary

Contract type:
Permanent

Hours:
Full Time

Hours per week:40

Posted date:15/05/2023

Closing date:28/06/2023

Here at Crimson Hotels, we know our colleagues are key to our success.

That's why we're passionate about offering limitless opportunities for career progression, personal growth as well as a supportive and empowering work environment.

Not only that, we also offer a host of exceptional team member benefits too.

We're looking for a friendly and passionate Receptionist to join our team.

The Role


As a Receptionist, your role will be to truly listen to our guests, to anticipate their needs and achieve 100% guest satisfaction.


Your key duties as Receptionist will include handling check-in and check-out services for the guests and assisting them with requests during their stay.


The Person


As well as having previous experience in a similar role, we look for Receptionists to have an absolute commitment to delivering exceptional customer service, a charismatic personality and a natural flair for creating memorable experiences with all of our guests.

You'll have a can-do attitude and be able to respond flexibly to different guest requests and situations. Finally, you'll have a good command of the English language and be very well presented.

Benefits

  • GoHilton you and your friends and family can explore the world with discounted room rates through our renowned international travel programme with more than 12 brands under the Hilton Family
  • Private Healthcare Plan financial assistance towards the cost of healthcare
  • Learning and development opportunities from our lots of inhouse training courses and programmes and over 1,000 training courses available on our 'Training University'
  • Opportunities for promotion and transfer across departments, Hilton Family group on a national and international level
  • Attractive front office upselling incentives scheme
  • Recommend a Friend incentive bring your friends on board and receive a bonus after they've been with us for 6 months
  • Hero Of The Month recognition programme to recognise and celebrate your achievements
  • Freshly cooked meals to enjoy on duty
  • Drycleaning for your uniform
  • Lots of team member social events and wellbeing events

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