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Waste Services Apprentice
3 months ago
Job Title:
Protective Services Principal
Monday to Friday - 08:30 - 16: hours per week
OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services.
across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.
We are currently recruiting forA Protective Services Principal to join our passionate and driven team based at our client's site in the Nottingham Area.
Protective ServicesEffectively supervise the Protective Services Ambassadors to deliver client programmes and be conversant with Global Security and local Standards and Procedures.
Escalating gaps and solutions to the Protective Services Manager.Supervise the delivery of the highest standard of access, console, patrol and related guarding services.
Supporting the Protective Services Manager to leverage available human and technical resources to maximise the protective shield around Capital One people and assets whilst maintaining exemplary customer experience.
Help to deliver flexible, quality, timely and measurable protective services which meet the prevailing risks.Provide effective advice and support the escalation service for the Protective Services team.
Plan for and protect Capital One people and assets when offsite.
Create awareness around human and technology solutions which enhance people or asset protection.
Manage alongside the Protective Services Manager, all security vendor's delivery of timely and effective maintenance, services and contract deliverables.
Support team delivery of local objectives and procedures.Build a great security brand through business and community relationships, quality customer experience, service flexibility and professionalism.
Supervise and develop team members by structure, training, coaching, mentoring and feedback helping to ensure every person is the best they can be in an environment of ownership.
Escalating gaps and solutions to the Protective Services Manager.Encourage excellent team morale, recognise success, support change and encourage people to master new skills.
Represent the Protective Services Manager and support the maintenance of a Protective Services role cover and succession structure.
Develop and deliver training and testing for the Protective Services and Life Safety teams and others to skill them to respond to related incidents.
Support Global Security to manage counter terrorism preparedness or events, and travel security incidents.Deliver timely and accurate reports, testing and documentation to Protective Services Manager
Deliver contracted service hours in line with SLA/KPI
Manage delivery of performance, testing and KPI outcomes and plan and present occasional performance meetings for Capital One.
Support delivery against contract terms, third party, regulatory and compliance requirements.
Be aware of, and seek guidance around, new security risks, trends, regulations and standards.
Contribute to training exercises.
Support unspecified projects, programmes, exercises and duties as required by the Protective Services Manager or Global Security.
Excellent Business Planning Skills
Flexible, honest, reliable, proactive and able to work on their own initiative and as part of a team.
IT literate with exceptional customer service skills
Holds and Institute of Leadership and Management Level 3 or equivalent.
Seeing, hearing, speaking, and writing clearly, in order to communicate with employees and clients, observe and report incidents, and direct others.
Access to high street discountsRecognition scheme 'OCS Stars'
Training and Development- apprenticeships, e-learning
Access to our Employee Assistance Programme- 24-7 Wellbeing Support
Wide range of retail discounts
Discounted gym membership
Join our Cycle to Work scheme
Access to "CHROMA", our internal colleague-led diversity and inclusion community - join a committee or take part in our events
If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply
