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Customer Service Apprentice

2 months ago

Nottingham, Nottingham, United Kingdom Leicestershire County Council Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Apprentice. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

About the Role

The successful candidate will have the opportunity to gain valuable experience and skills in customer service, while working in a dynamic and supportive environment. You will be responsible for:

  • Providing excellent customer service and support to clients via phone, email, and in-person
  • Responding to customer inquiries and resolving issues in a timely and professional manner
  • Working collaboratively with colleagues to achieve team goals and objectives
  • Developing and maintaining a thorough understanding of our products and services
  • Staying up-to-date with industry trends and best practices in customer service

About You

We are looking for a candidate who is:

  • Passionate about delivering exceptional customer service
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment and prioritize tasks effectively
  • Committed to ongoing learning and professional development
  • A team player with a positive attitude

What We Offer

As a Customer Service Apprentice with Leicestershire County Council, you will have the opportunity to gain valuable experience and skills in customer service, while working in a dynamic and supportive environment. We offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A supportive and collaborative team environment
  • The opportunity to work with a diverse range of clients and stakeholders

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your CV and a cover letter, to [insert contact information].