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Customer Service Apprentice

2 months ago

Nottingham, Nottingham, United Kingdom Leicestershire County Council Full time
About the Role

We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Apprentice. As a key member of our team, you will have the opportunity to gain valuable experience and skills in customer service, while working in a dynamic and supportive environment.

Key Responsibilities
  • Provide exceptional customer service to internal and external customers
  • Develop and maintain a thorough understanding of our products and services
  • Work collaboratively with colleagues to achieve team goals and objectives
  • Identify and resolve customer complaints and issues in a timely and professional manner
  • Participate in ongoing training and development to enhance skills and knowledge
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Ability to maintain confidentiality and handle sensitive information
  • Commitment to ongoing learning and professional development
What We Offer

We offer a comprehensive training program, competitive salary, and opportunities for career advancement. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.