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Front of House Receptionist
3 months ago
Key Responsibilities:
- Greet and welcome patients with a warm and friendly demeanour.
- Schedule and confirm patient appointments, both over the phone and in person.
- Effectively communicate treatment options and financial information to patients.
- Maintain a clean and organized reception area.
- Handle patient records and information in a confidential and secure manner.
- Collaborate with the dental team to ensure a seamless patient experience.
Qualifications:
- Prior experience in a sales or customer service role is highly preferred.
- Excellent interpersonal and communication skills.
- Strong organizational and multitasking abilities.
- Proficiency in dental practice management software is a plus.
- Knowledge of dental terminology and procedures (preferred but not required).
- Friendly and professional demeanour.
What We Offer:
- Competitive salary and benefits package.
- A supportive and friendly team environment.
- Opportunities for professional growth and development.
Benefits:
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Glasgow: reliably commute or plan to relocate before starting work (required)
Work Location:
In person