Current jobs related to Front of House Supervisor - Glasgow, Glasgow City - German Doner Kebab

  • Front of House Supervisor

    1 month ago

    Glasgow, Glasgow City, United Kingdom German Doner Kebab Full time

    Job Title: Shift Leader Front of HouseJob Type: Full TimeReports To: General Store ManagerJob SummaryYou will be the leader of your area, responsible for ensuring consistency of service standards, excellent service, and maintaining the cleanliness and condition of the Front of House. You will be accountable for achieving the store's sales and profit by...

  • Front of House Supervisor

    1 month ago

    Glasgow, Glasgow City, United Kingdom German Doner Kebab Full time

    Job Title: Shift Leader Front of HouseJob Type: Full TimeReports To: General Store ManagerJob SummaryYou will be the leader of your area, responsible for ensuring consistency of service standards, excellent service, and maintaining the cleanliness and condition of the Front of House. You will be accountable for achieving the store's sales and profit by...

  • Front of House Supervisor

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom German Doner Kebab Full time

    Job Title: Shift Leader Front of HouseJob Type: Full TimeReports To: General Store ManagerJob SummaryAs a Shift Leader Front of House at German Doner Kebab, you will be responsible for ensuring exceptional guest service and maintaining the cleanliness and condition of the Front of House area. You will lead operations excellence, train and direct team...

  • Front of House Supervisor

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom German Doner Kebab Full time

    Job Title: Shift Leader Front of HouseJob Type: Full TimeReports To: General Store ManagerJob SummaryAs a Shift Leader Front of House at German Doner Kebab, you will be responsible for ensuring exceptional guest service and maintaining the cleanliness and condition of the Front of House area. You will lead operations excellence, train and direct team...

  • Front of House Manager

    1 week ago

    Glasgow, Glasgow City, United Kingdom Bannatyne Full time

    Job Title: Front of House ManagerAt Bannatyne, we are dedicated to creating a positive and inclusive work environment where team members can thrive.We are currently seeking a dynamic and enthusiastic Front of House Manager to lead a dedicated team, provide exceptional service, and contribute to the overall success of our club.Key Responsibilities:Lead, train...

  • Front of House Manager

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Dakota Glasgow Full time

    Job Title: Front of House ManagerJob Summary:We are seeking a highly skilled and experienced Front of House Manager to join our team at Dakota Glasgow. As a key member of our hotel's management team, you will be responsible for leading our Reception team and ensuring that our guests receive exceptional service.Key Responsibilities:Lead and manage the...

  • Front of House Operations Manager

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Bannatyne Full time

    Job Title: Front of House Manager Key Responsibilities: As a Front of House Manager at Bannatyne, you will be responsible for leading a team of customer service professionals to deliver exceptional experiences for our members and guests. Your key responsibilities will include: • Leading, training, and motivating the front of house team to provide...

  • Front of House Team Leader

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Crafted Social Full time

    Front of House Team Leader - Glasgow CityLocation- Home Front of House Team Leader We are seeking experienced Front of House Team Leaders and supervisors who know how to be great team players and have a real passion to create an amazing guest experience at Crafted Social. Our Front of House Team Leaders support, coach and mentor the team to ensure business...

  • Front of House Team Lead

    6 minutes ago

    Glasgow, Glasgow City, United Kingdom Bannatyne Health Club Full time

    Job Title: Front of House ManagerAt Bannatyne Health Club, we're seeking an exceptional Front of House Manager to lead our team and provide outstanding customer service. As a Front of House Manager, you will be responsible for managing the front desk, supervising staff, and ensuring a warm and welcoming environment for our members and guests.Key...

  • Front of House Team Lead

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Bannatyne Full time

    Job Title: Front of House ManagerJob Summary:We are seeking a dynamic and enthusiastic Front of House Manager to join our team at Bannatyne. As a Front of House Manager, you will be responsible for leading a dedicated team, providing exceptional customer service, and contributing to the overall success of our club.Key Responsibilities:Lead, train, and...

  • Front of House Operations Manager

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Bannatyne Full time

    Job Title: Front of House ManagerBannatyne is a leading provider of fitness and wellness experiences across the UK. We are seeking a dynamic and enthusiastic Front of House Manager to join our team and ensure members and guests receive the highest level of service.Key Responsibilities:Lead and motivate the front of house team to provide outstanding customer...

  • Front of House Operations Manager

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Bannatyne Full time

    Job Title: Front of House ManagerBannatyne is a leading provider of fitness and wellness experiences across the UK. We are seeking a dynamic and enthusiastic Front of House Manager to join our team and ensure members and guests receive the highest level of service.Key Responsibilities:Lead and motivate the front of house team to provide outstanding customer...

  • Front of House Operations Manager

    2 weeks ago

    Glasgow, Glasgow City, United Kingdom Bannatyne Health Club Full time

    Front of House Manager RoleAt Bannatyne Health Club, we are seeking a dynamic and enthusiastic Front of House Manager to lead our front desk team and provide exceptional customer service to our members and guests.Key Responsibilities:Lead, train, and motivate the front of house team to deliver outstanding customer service.Perform Duty Manager duties,...

  • Front of House Team Member

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Gather & Gather Full time

    Front of House Assistant Opportunity We are seeking a Front of House Assistant to join our team at Thales Glasgow. As a Front of House Assistant, you will be responsible for providing excellent customer service and maintaining a clean and welcoming environment. Key responsibilities:Delivering exceptional customer service Maintaining high standards of...

  • Front of House Team Lead

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Bannatyne Full time

    Job Title: Front of House ManagerAt Bannatyne, we are seeking a dynamic and enthusiastic Front of House Manager to lead our team and provide exceptional service to members and guests.Key Responsibilities:Lead, train, and motivate the front of house team to deliver outstanding customer service.Perform Duty Manager duties, including being a key holder and...

  • Front of House Operations Manager

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Bannatyne Full time

    Job Title: Front of House ManagerAt Bannatyne, we are seeking a dynamic and enthusiastic Front of House Manager to lead our team and provide exceptional service to our members and guests.About the Role:Lead and motivate the front of house team to deliver outstanding customer service.Perform Duty Manager duties, including being a key holder and assisting with...

  • Front of House Operations Manager

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom Bannatyne Full time

    Job Title: Front of House ManagerAt Bannatyne, we are seeking a dynamic and enthusiastic Front of House Manager to lead our team and provide exceptional service to our members and guests.About the Role:Lead and motivate the front of house team to deliver outstanding customer service.Perform Duty Manager duties, including being a key holder and assisting with...

  • Front of House Team Leader

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Slug & Lettuce Full time

    Front of House Team Leader OpportunityWe are seeking an experienced and passionate Front of House Team Leader to join our team at Slug & Lettuce in Glasgow City. As a Front of House Team Leader, you will play a key role in delivering exceptional customer service and creating a welcoming atmosphere for our guests.Key Responsibilities:Support the management...

  • Front of House Team Leader

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Slug & Lettuce Full time

    Front of House Team Leader OpportunityWe are seeking an experienced and passionate Front of House Team Leader to join our team at Slug & Lettuce in Glasgow City. As a Front of House Team Leader, you will play a key role in delivering exceptional customer service and creating a welcoming atmosphere for our guests.Key Responsibilities:Support the management...

  • Front of House Team Leader

    4 weeks ago

    Glasgow, Glasgow City, United Kingdom Slug & Lettuce Full time

    Front of House Team Leader OpportunityWe are seeking an experienced and passionate Front of House Team Leader to join our team at Slug & Lettuce in Glasgow City. As a Front of House Team Leader, you will play a key role in delivering exceptional customer service and creating a welcoming atmosphere for our guests.Key Responsibilities:Support the management...

Front of House Supervisor

2 months ago

Glasgow, Glasgow City, United Kingdom German Doner Kebab Full time
Job Title: Shift Leader Front of House

Job Type: Full Time

Reports To: General Store Manager

Job Summary

We are seeking a highly motivated and experienced Shift Leader to join our Front of House team at German Doner Kebab. As a Shift Leader, you will be responsible for ensuring exceptional guest service, maintaining a clean and welcoming environment, and leading a team of colleagues to achieve sales and profit targets.

Key Responsibilities
  • Lead Operations Excellence:
    • Oversee and manage the Front of House area, ensuring guest service meets company standards and strong customer satisfaction is maintained.
    • Respond efficiently to guest complaints and take appropriate action to solve the problem.
    • Enforce and ensure the best quality of products possible is served.
    • Organise the Front of House and supervise responsibilities to ensure both team colleagues and guests satisfaction.
    • Train and direct team members through strong well-organised training to ensure great guest service.
    • Appraise personnel's performance and provide feedback to keep the team motivated and productive.
    • Maintain Stock inventory for Front of House and analyse consumption.
    • Monitor and ensure compliance with food safety and health & safety rules and regulations.
    • Successfully promote and publicise the GDK brand.
    • Nurture a positive working environment and lead by example.
    • Monitor Front of House operations and initiate corrective actions.
    • To be duty manager on rotation basis.
    • Lead Pre- and Post-Shift rally with the Front of House team to communicate set targets, share feedback and brief the team about any business-related information.
    • Taking responsibility for the business performance of the Front of House of a German Doner Kebab restaurant.
    • To ensure the Front of House is operating according to GDK guidelines.
    • Address the root cause of Front of House related Guest complaints and take action to resolve the problem.
    • Ensuring that all employees at the Front of House adhere to the company uniform standards.
    • Meeting and greeting guests and organising table reservations.
    • Organising and supervising the shifts of dining and counterstaff.
    • Maintaining high standards of quality control, hygiene, and health and safety.
    • Preparing cash drawers and providing petty cash as required.
    • Helping in any position of the Front of House when circumstances dictate.
    • To take a proactive role in encouraging teamwork, cooperation, harmony, productivity and a positive attitude within the working environment.
    • At the end of each shift complete all necessary daily reports.
    • Attend any training or meetings as and when required by German Doner Kebab or the Franchisee.
    • To perform any other duties as designated by Operations Manager due to business demands.
    • Working with General Store Manager to coordinate all aspects of the Front of House.
    • To monitor the stock storage areas and Front of House neat and clean at all times.
    • To collaborate with the General Store Manager and the Store Team to ensure tight stock control and budgeted margins are achieved.
    • To fill out daily paperwork.
    • To meet and greet all customers where possible and role model exceptional guest care.
    • To lead and comply with maintaining high standards of guest care.
    • To support team colleagues at peak times and to undertake any operational duty which might be reasonably required, to ensure guest expectations are met.
    • Ensure GDK Front of House team are always well-groomed and smart ready for work.
    • At all times promote and follow legal responsibilities and requirements associated with the business.
    • Have a good working knowledge of all equipment and efficiently takes care of preventative maintenance.
    Business Relationships Within The Restaurant
    • Store team Colleagues
    • Restaurant Management Team
    • Guests / Delivery drivers
    • GDK personnel
    • Restaurant Franchisee
    Qualifications

A qualified candidate for the position of a Supervisor Front of House should have outstanding interactive and communication skills and possess the enthusiasm to work with colleague and team as a team player. In addition to these, the following qualities, skills, knowledge, and abilities are most sought:

  • Proven working experience as Supervisor/Duty Manager within the Food Industry
  • Demonstrated experience in guest service management
  • Extensive guest care knowledge
  • Proficiency in English
  • Computer literacy and familiarity with POS systems
  • Strong leadership, motivational and people skills
  • Financial management skills