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Performance and Information Support Officer

3 months ago


Cardiff, Cardiff, United Kingdom Cwm Taf Morgannwg University Health Board Full time
The National Collaborative Commissioning Unit (NCCU), hosted by Cwm Taf Morgannwg University Local Health Board, is the collaborative commissioning service of NHS Wales

Our vision is:
"Leading quality assurance and improvement for NHS Wales through collaborative commissioning" and we deliver national commissioning programmes on behalf of a wide range of customers. Our work is focused on the needs of all citizens of Wales, regardless of background, and we are proud supporters of equality, diversity, cultural competence and awareness.


The Quality Assurance Improvement Service (QAIS) is a division of the National Collaborative Commissioning Unit that focuses on improving care, quality and value.


The objectives of the division are to:

  • Ensure safe, effective and high quality care is delivered that improves patient experience;
  • Robustly challenge substandard provider performance;
  • Provide oversight, advice and support to improve the quality of care;
  • Facilitate collaborative working between providers and commissioners with the patient as the focus of care delivery; and
  • Ensure all procured services deliver value for money for the public purse.


The post-holder will support and assist the Quality Assurance Improvement Service as the first point of contact on the support desk of the Commissioning Care Assurance Performance System (CCAPS), ensuring information is continually updated and that there is a good flow of information between all relevant stakeholder for the Collaborative Commissioning Programme.


An essential component of this post is the close liaison with Health Boards, Welsh Health Specialised Services Committee, Local Authorities and Framework providers in the Independent Care Sector and NHS England.

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family.

Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs:
Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

  • We listen, learn and improve
  • We treat everyone with respect
  • We all work together as one team


We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.


Please familiarise yourself with the Job Description and Person Specification attachments located within the supporting documents section of this advert.

These documents will provide a comprehensive overview for this role.


If you have any questions you would like to ask or would like an informal conversation about the role, please contact Sanj Mahapatra.