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Trauma-Informed Advocate

2 months ago


Cardiff, Cardiff, United Kingdom Victim Support Full time

About the Role:

We are seeking a highly skilled and compassionate Homicide Family Caseworker to join our team at Victim Support. As a key member of our Homicide Service, you will provide high-quality support to families bereaved by and witness to homicide, delivering exceptional advocacy and guidance to help them navigate the criminal justice process.

Key Responsibilities:

  • Manage a complex caseload of families affected by homicide, providing tailored support and advocacy to meet their unique needs.
  • Work closely with Police Major Crime teams to ensure seamless coordination and effective communication.
  • Develop and maintain strong relationships with internal and external stakeholders, including police, social services, and other agencies.
  • Provide expert guidance and support to families, helping them to navigate the criminal justice system and access relevant services.
  • Contribute to the development and delivery of training programs for staff and volunteers, ensuring that our services are trauma-informed and responsive to the needs of families.

Requirements:

  • Proven experience of working with vulnerable families and individuals, particularly those affected by trauma and bereavement.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with families, colleagues, and external partners.
  • Ability to work independently and as part of a team, with a flexible and adaptable approach to meet the changing needs of families.
  • Strong understanding of the impact of crime on victims and their families, with a commitment to delivering trauma-informed services.
  • Ability to travel to home visits and other locations, with a valid driving license and use of a car.

What We Offer:

  • A competitive salary and benefits package, including pension, sick pay, and annual leave.
  • Ongoing training and development opportunities, including comprehensive training in trauma-informed practice and criminal justice.
  • A supportive and collaborative team environment, with opportunities for career progression and professional growth.
  • Access to our financial wellbeing hub and employee assistance program.