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Chief Information Officer

2 months ago

Cardiff, Cardiff, United Kingdom Franklin Fitch Full time
Job Title: Head of Information Technology

Franklin Fitch is seeking a highly skilled and experienced Head of Information Technology to lead our IT team and drive the company's technology strategy forward.

Key Responsibilities:
  • Strategy Implementation: Develop and execute IT strategies that align with the company's objectives, ensuring timely and effective delivery of IT projects.
  • Team Leadership: Manage and mentor a team of IT professionals, promoting a collaborative and high-performance work environment.
  • Service Desk Management: Ensure the efficient operation of the service desk, providing exceptional support to all staff members across multiple offices.
  • Service Delivery: Oversee the delivery of IT services to meet business needs and comply with established SLAs, implementing best practices for IT service management and continuous improvement.
  • Infrastructure and Operations: Lead IT infrastructure initiatives to ensure robust and reliable systems, ensuring compliance with relevant regulations and effectively managing operational risks.
  • Stakeholder Engagement: Collaborate with senior management and other stakeholders to understand and address IT needs, communicating IT developments and initiatives effectively across the organization.
Requirements:
  • Proven experience in a senior IT management role, ideally within a professional services environment.
  • Strong understanding of IT service management, IT infrastructure, and operations management.
  • Demonstrated ability to implement IT strategies and lead large-scale IT projects.
  • Excellent leadership and team management skills with a track record of developing high-performing teams.
  • Strong problem-solving and decision-making abilities.
  • Outstanding communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels.