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Typist / Clerical Officer

3 months ago

Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospitals NHS Foundation Trust Full time
We currently have a vacancy within our area for a Typist following the progression of our staff.

Interview date: 10th August 2023

An enthusiastic, motivated, hard-working person is required to assist with the smooth running of this busy department. The post combines typing, with some general admin work.

The postholder will be expected to provide an efficient, reliable service to medical / secretarial staff within the Directorate. For full details and competencies required, please see job description


You will be trained to use the electronic patient system (PAS), along with all relevant administrative skills and will contribute to and support a very busy, committed and hard-working team.

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff


The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas.

We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute.

We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students.

We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:

  • Flexible working hours
  • Fast Track Staff Physiotherapy Service
  • Multi Faith prayer room
  • Discounted gym memberships
  • Excellent pension scheme and annual leave entitlement
  • Wagestream access up to 40% of your pay as you earn it
  • Free Park & Ride service direct to NNUH site
  • Free 24hours confidential counselling support
  • Onsite Nursery
  • Onsite cafes offering staff discounts
  • Support in career development
  • Flexible staff bank
  • Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

  • Type patient letters relating to clinics in accurate and timely manner and be able to prioritise workload with the support from the Medical Secretaries/Admin manager
  • Locate, request and track hospital notes to the department and Health Records Library and file results and correspondence appropriately.
  • Communicate electronically with secretaries regarding actions to be outcomed from typing to ensure 18 week targets are met.
  • Update RTT in accordance with Trust guidelines. Assist the Administration and Clerical team with data management utilising PAS and other departmental patient databases.
  • Work in line with department guidelines and policies, and offer suggestions for improvements to procedures/policies to support the continual development of the service.
  • Maintain 'Administration Procedures' for departmental practices, to ensure colleagues can cover workload in absence and offer suggestion at regular team meeting for improvements in working practices.


Please view the attached job description for full details of the role, and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.