Apprentice - Transport Planner
2 weeks ago
Bakers Waste Services Ltd are serious about our role in educating, encouraging our clients and the local community to consider their impact on the environment and employ best practice to make saving the planet a reality. We provide a wide variety of Waste Management and Recycling Services to over 5,000 clients.
Is your
Service Excellence second to none?
Do you
Pride yourself on doing a job correctly first time?
Do you have
Innovation to look at new ideas, and new ways of working?
Do you have
Respect for your colleagues and customers?
Does
Integrity mean that you have the quality of being honest and having strong moral principles.
Are you a
Team player, enthusiastic, talented, reliable, customer focused and always wanting to achieve high standards?
The role:
To co-ordinate, sustain & develop key accounts within the business & deliver an excellent customer service
Main Duties / Responsibilities:
- Day to day management of operational staff in order to achieve best in class service delivery.
- Managing route efficiency and utilising optimum disposal outlets within the area to ensure effective use of vehicles and facilities.
- Debriefing and prebriefing of operational staff at the end of each working day to identify any challenges and support with swift resolutions.
- Managing driver availability and coverage in line with legislation and company procedures to ensure that there is suitable coverage at all times.
- Resolving servicerelated queries and invoice/charge queries on behalf of the customer and with the support of Customer Services.
- Supporting the Service Delivery Manager at all times and ensure that mandatory training, induction and toolbox talks are delivered in line with company policy.
- Controlling vehicle availability on a daily basis to ensure that drivers have completed their checks in accordance with company policy.
- Communicate effectively to impacted key stakeholders within the business with servicerelated issues & resolutions.
- Liaise closely with commercial, cross functions teams and key stake holders within the company.
- Strictly adhere to all Health and Safety procedures and ensure that the working environment is practical for both yourself and others.
- Flexible approach to working hours
- Ensure all associated administration duties are carried out in line with company procedures
- Ensure that a professional and courteous approach is adopted at all times
- Strictly adhere to all Health and Safety procedures and ensure that the working environment is practical for both yourself and others
- And any other reasonable duties commensurate with the post, which may be allocated from time to time.
Salary:
£10,630.10 per year
Benefits:
- Childcare
- Company events
- Company pension
- Employee discount
- Gym membership
- Onsite parking
- Referral programme
- Sick pay
- Store discount
- Transport links
- Wellness programme
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Education:
- GCSE or equivalent (preferred)
Work authorisation:
- United Kingdom (required)
Work Location:
One location
Reference ID:
ATP220323
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