Apprentice - Transport Planner

4 months ago

Leicester, United Kingdom Bakers Waste Services Ltd Full time

**Bakers Waste Services Ltd **are serious about our role in educating, encouraging our clients and the local community to consider their impact on the environment and employ best practice to make saving the planet a reality. We provide a wide variety of Waste Management and Recycling Services to over 5,000 clients.

Is your **S**ervice Excellence second to none?

Do you **P**ride yourself on doing a job correctly first time?

Do you have **I**nnovation to look at new ideas, and new ways of working?

Do you have **R**espect for your colleagues and customers?

Does **I**ntegrity mean that you have the quality of being honest and having strong moral principles.

Are you a **T**eam player, enthusiastic, talented, reliable, customer focused and always wanting to achieve high standards?

**The role**:
To co-ordinate, sustain & develop key accounts within the business & deliver an excellent customer service

**Main Duties / Responsibilities**:

- Day to day management of operational staff in order to achieve best in class service delivery.
- Managing route efficiency and utilising optimum disposal outlets within the area to ensure effective use of vehicles and facilities.
- Debriefing and prebriefing of operational staff at the end of each working day to identify any challenges and support with swift resolutions.
- Managing driver availability and coverage in line with legislation and company procedures to ensure that there is suitable coverage at all times.
- Resolving service-related queries and invoice/charge queries on behalf of the customer and with the support of Customer Services.
- Supporting the Service Delivery Manager at all times and ensure that mandatory training, induction and toolbox talks are delivered in line with company policy.
- Controlling vehicle availability on a daily basis to ensure that drivers have completed their checks in accordance with company policy.
- Communicate effectively to impacted key stakeholders within the business with service-related issues & resolutions.
- Liaise closely with commercial, cross functions teams and key stake holders within the company.
- Strictly adhere to all Health and Safety procedures and ensure that the working environment is practical for both yourself and others.
- Flexible approach to working hours
- Ensure all associated administration duties are carried out in line with company procedures
- Ensure that a professional and courteous approach is adopted at all times
- Strictly adhere to all Health and Safety procedures and ensure that the working environment is practical for both yourself and others
- And any other reasonable duties commensurate with the post, which may be allocated from time to time.

You will study for Transport Planning Technician LE qualification

**Salary**: From £11,668.80 per year

**Benefits**:

- Childcare
- Company events
- Company pension
- Employee discount
- Gym membership
- Health & wellbeing programme
- On-site parking
- Referral programme
- Sick pay
- Store discount
- Transport links

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: ATP190623

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