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Sales Support Administrator
3 months ago
Sales Support Administrator
Main Purpose of the Role To handle all 1st call sales and hire related enquiries calling into the office and to be the main support and administration arm to an assigned Sales Region. Taking all none proactive activity off the external sales guys (currently 2 will be assigned to you) Everything from emails, proposals, Salesforce task and note taking. Working closing with other departmental teams, speed, organization, memory, task and time management are crucial. This role is extremely fast paced. A company-wide thinker that develops a radar for all opportunities and up-sell with anything that will add value to our customers.
Roles and Responsibilities
1. This role is the key for growth, 1st call for Regional Sales Team - ensure the customer always comes 1st , gets a extraordinary positive experience that makes them always want to come back to Conquip.
2. The ability to learn the products, services and entire offering Conquip can give to the world and give supporting advice in the case a salesman is not free to take the call.
3. Raising quotes, proposals, pricing agreements, general admin, inbox management on behalf of sales.
4. Assist the external team with the management of their inboxes and notes, task setting on Salesforce.
5. To be passionate about sales, talking to clients, giving the customer the best 1st impression of Conquip. Go above and beyond. Your efficiency will directly contribute to the success of a high performing team.
6. Work with the External Sales team to keep on top of every sales & hire opportunity, agree a follow up plan and execute the tasks.
7. Develop a Sales radar to spot opportunities and upsell to add value to both the client and Conquip.
8. Log all new projects, opportunities, pipeline reviews, contacts and leads on Salesforce ,assigning the relevant actions to be followed through the opportunity is won/lost.
9. Be fast and efficient in responding to the customers and salesman requests is your responsibility, never make a promise you can t keep.
10. Be forensic about follow up, even if its checking the salesman has followed up his quote.
11. At times this role gets very busy, high pressure and challenging- you must keep organised, write stuff down, keep your inbox and tasks up to date, tidy and organised.
12. To handle sales and hire enquiries calling into the office answer within 3 rings, quote out within 30 mins ideally and if its going to take longer than that- tell the customer.
Basic Skills Required
• The number 1 thing for this role is speed. It s very fast paced, high intensity, demanding and organisation and sharp memory is crucial to success.
• Teamwork
• Good Planning, efficiency, follow up and organisational skills
• Strong computer literacy and Microsoft office experience
Key Personality Traits Required
• Ability to work very efficiently under pressure.
• Accuracy and attention to details.
• Good, clear communication skills.
• Have a can do, problem solving attitude and ability to work fast paced in a high-pressure environment.
• Understand and live the 5 Conquip core values
If you would like to be considered for this vacancy, please apply directly, or contact our Head of Recruitment for an informal chat,
We look forward to hearing from you,
Team Conquip
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