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Customer Development Manager
4 months ago
Time Appointments are excited to be working on behalf of a leading company in the Bury St Edmunds area They are looking for a Customer Service Manager who is passionate about giving excellent customer service.
Key Responsibilities:
- Realise annually agreed goals on turnover and margin with new and existing and regular customers.
- Set and follow sales action plans to perform the functions within the sales funnel of qualifying prospects, growing share of wallet, maintaining mature customers, and reducing customer churn.
- Set and execute sales plans to realise them with the whole sales team.
- Work in partnership with market development managers to maximise repeat sales, reduce customer churn and develop new and growing customers.
- Professional approach with good telephone manner and communication skills.
- A background in management or sales.
- A strong and confident individual who can hit the ground running.
- Career minded, IT smart, team player with a passion and tenacity to achieve.
