Customer Service Representative
2 weeks ago
A skilled and driven Customer Service Executive is needed to join the team at Jobheron, a leading shipping and logistics company based in Bury Saint Edmunds, on a full-time basis.
The company specializes in moving large volumes of pallets around the UK, providing a one-stop logistics solution with a focus on professionalism and integrity.
Key Responsibilities:
- Deliver exceptional customer care through effective communication and problem-solving skills
- Manage telephone calls and respond to customer inquiries in a timely and professional manner
- Plan and coordinate transportation logistics to meet customer requirements
- Communicate with colleagues and stakeholders through email, phone, and other office tools
- Coordinate between offices to ensure seamless operations
- Liaise with transport providers to ensure efficient and reliable delivery
Benefits:
- Free parking on site
- Opportunities for career development and growth within the company
- Learning opportunities in the logistics industry
Candidates with previous experience in customer-facing roles or similar job titles may be considered for this position.
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