Customer Service Representative

2 weeks ago


Bury St, Suffolk, United Kingdom Jobheron Full time
Customer Service Executive

A skilled and driven Customer Service Executive is needed to join the team at Jobheron, a leading shipping and logistics company based in Bury Saint Edmunds, on a full-time basis.

The company specializes in moving large volumes of pallets around the UK, providing a one-stop logistics solution with a focus on professionalism and integrity.

Key Responsibilities:

  • Deliver exceptional customer care through effective communication and problem-solving skills
  • Manage telephone calls and respond to customer inquiries in a timely and professional manner
  • Plan and coordinate transportation logistics to meet customer requirements
  • Communicate with colleagues and stakeholders through email, phone, and other office tools
  • Coordinate between offices to ensure seamless operations
  • Liaise with transport providers to ensure efficient and reliable delivery

Benefits:

  • Free parking on site
  • Opportunities for career development and growth within the company
  • Learning opportunities in the logistics industry

Candidates with previous experience in customer-facing roles or similar job titles may be considered for this position.



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