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Customer Service Coordinator

3 months ago

Chester, Cheshire, United Kingdom Page Personnel - UK Full time
Opportunity to work for a leading Manufacturing business

  • Excellent career progression

About Our Client:

The company is a well-established player in the Manufacturing industry with a workforce of over 500 dedicated professionals. Located in Chester, the firm prides itself on its high-quality products and unwavering commitment to customer satisfaction.

  • Manage customer queries and provide appropriate solutions
  • Process customer orders effectively and accurately
  • Ensure timely communication with customers to enhance satisfaction
  • Assist in the development and implementation of customer service policies
  • Work closely with other departments to ensure smooth operations
  • Maintain a comprehensive knowledge of the company's products and services
  • Participate in product training and other professional development activities

The Successful Applicant:

A successful Customer Service Coordinator should have:

  • Prior experience working in a customer service role, preferably in the Manufacturing industry
  • Excellent communication and interpersonal skills
  • Proficiency in using customer relationship management (CRM) software
  • Strong problemsolving abilities and a customeroriented mindset

What's on Offer:

  • Salary £27,500
  • Comprehensive training and opportunities for professional growth
  • A supportive and collaborative work environment
  • Contact
  • Sara O'Brien
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