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Facilities Coordinator

3 months ago

Milton Keynes, Milton Keynes, United Kingdom Reed Business Support Full time

Do you have experience working within facilities management?

Looking for an exciting new opportunity in Milton Keynes to kickstart the new year?


Our client, a leader in providing facilities solutions to prestigious companies nationwide, are looking for an ambitious and proactive individual to join their team based in one of their contracted client buildings in Milton Keynes.


Duties include:

  • Take ownership and responsibility in providing support and resolution for our client's teams ensuring a 5 star service is experienced by all facility users
  • To be a 'go to' contact for all floor occupants and visitors, actively building relationships with key stakeholders/customers
  • Build positive working relationships at all levels and be visible & available at all times
  • To have a full working knowledge of the building including all services and evacuation procedures
  • To ensure that the office is fit for purpose at the start of each day and undertake regular site inspections, including building fabric and Health and Safety matters.
  • To ensure that all building faults are reported to as appropriate, monitoring progress & closure and providing a first fix solution where appropriate.
  • To provide support through the client's induction and leaver process.
  • To ensure that you follow the floor captain manual (processes and procedures) and to contribute to its regular update.
  • Conduct regular floor walks & audits in line with agreed processes
  • Ensure compliance with all SLA's for all assigned Helpdesk Jobs, following the required processes to ensure that jobs are accepted, completed and closed in a timely manner.
  • Ensure that meeting rooms are fit for purpose in line with client's guidance documents, relevant room bookings/system and any other required equipment including first line AV support/checks
  • To be first call for minor maintenance issues and resolve these issues e.g making minor fabric or electrical repairs or escalate if required.

The package:

  • Salary of £25,000pa
  • 25 days holiday + Bank holidays
  • Free Parking
  • Pension Scheme

About you:

  • Experience in facilities management or similar
  • Customer service experience
  • Excellent communicator
  • Resilient and able to work under pressure
  • Effective team worker