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Soft Play Leader

3 months ago

Beckenham, Greater London, United Kingdom Mytime Active Full time

Location- Bromley- Discipline:

  • Leisure
  • Job type:
  • Full time
  • Salary:
- £22,990
  • Contact name:
  • Rachel Cundle
  • Job ref:

Published:
- about 4 hours ago
Position: Soft Play Leader

Salary:
£22,990 p.a Plus Benefits

Location:
The Pavilion Leisure Centre, Bromley BR1 3EF

Job
Type:
Permanent, full time (40 hours per week, including evening and weekend shifts);

Closing date:


At The Pavilion Leisure Centre, we are more than just a leisure centre and the Soft Play Leader is more than just a Job.

For our customers, visiting a Mytime Active leisure centre is about the whole package.

It is not just about exercise and eating well, but also about feeling positive and leading healthier lives and our Soft Play Leader plays a vital role in achieving that ethos.


Key Duties include:

  • Greet and serve customers in a friendly manner on arrival and explain rules and procedures
  • Ensure a comprehensive and professional operation of children's activities within the Leisure Centre, focusing on maximising the performance of a great team with strong leadership, direction and commerciality as well as guaranteeing the highest standards of safety and customer service.
  • Ensure customers have a valid receipt for the number of children entering the facility
  • Aim for 100% customer satisfaction on every visit and take every reasonable action to ensure this. Record compliments and complaints by following the QMS procedures
  • Wear correct clean uniform with name badge
  • Conduct yourself in a professional manner at all times
  • Ensure the area is safe, clean and warm before customers enter
  • Undertake safety inspections and cleaning inspections.
  • Undertake cleaning duties.
  • Keep work areas clean and presentable at all times
  • Report defective services, equipment and facilities
  • Assist in the supervision of the play area and ensure that children are playing safely and adhering to the Rules of Play
  • Monitor usage and assist children in distress
  • Assist First Aid staff with accident management
  • Help to conserve energy
  • Lead a team on day to day tasks

Desirable Skills & experience:

  • Excellent customer service
  • Experience working with children preferably within a Management or supervisory position
  • Knowledge of Health and Safety procedures
  • Coordinating children's activities
  • Maximising sales opportunities
  • Basic food hygiene certificate preferable, but not essential, full training will be provided.
  • Enhanced DBS will be required

Benefits
In return you get to work for a great company with like-minded people with a competitive salary and benefits package including:

  • Free access to Mytime Leisure & Golf for you and one other
  • 30 days annual leave (including bank holidays)
  • Holiday purchase scheme
  • 20% off food and beverage and free hot drinks
  • NEST pension
  • Exceptional achievement award scheme
  • Employee discount & salary sacrifice schemes
- _All offers of employment are conditional upon you signing the contract of employment and:_
- _ Satisfactory health clearance;_
- _ Two satisfactory references;_
- _ Proof of attainment of qualifications;_
- _ Evidence of your right to work in the United Kingdom; and_

**_ _Satisfactory Disclosure and Barring Service (DBS) check if needed for the role*- Mytime Active applies its Equal Opportunities Policy at all stages of recruitment and selection.

**Mytime Active reserve the right to remove the advert for this role as required.