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Receptionist/administrator

3 months ago

Halesowen, Dudley, United Kingdom Clement Road Medical Centre Full time

Open premises (making sure door grill is open at rear of premises and locks undone on front fire door) Check heating, ventilation 10 minutes before the start of surgery Making computerised appointments for Doctors and Nurse Receiving and directing patients on arrival Taking prescription requests (over the phone requests for housebound only) Answering general enquiries, and explaining surgery procedures.

Setting out letters, repeat prescriptions for checking/signing by Doctors before collection Printing repeat prescriptions on computer Filing and extracting patient records in date order and any other document relating to them, which includes filing records of new patients received from Health Authority (making sure they are tagged by receptionist and summarised first).

Also extracting records of withdrawals from list to be sent back to Health Authority.

Ensuring that an adequate supply of stationary is available in the consulting rooms and reception area Receiving and recording requests for home visits on the Doctors computer list.


Receiving and acting on messages received Ensuring that the reception area is left tidy and ready for use by incoming colleagues and that information regarding any unresolved or urgent matters is passed.

Updating computer by adding read code information from hospital letters information received from patients re change of address, telephone No.

etc Register and Deduct patients via GP Links Arrange for District Nurse to visit patients