Experienced Medical Receptionist
2 months ago
About the Role
Feldon Practice is seeking a highly skilled and experienced Medical Receptionist to join our team. As a Medical Receptionist, you will be the first point of contact for patients and visitors, providing a warm and welcoming experience.
Key Responsibilities
- Provide exceptional customer service to patients and visitors, responding to queries and concerns in a professional and courteous manner.
- Manage patient appointments, including scheduling, rescheduling, and cancellations.
- Process patient information, including medical records and billing.
- Communicate effectively with healthcare professionals, including doctors, nurses, and other staff members.
- Maintain accurate and up-to-date records, including patient information and practice policies.
- Perform administrative tasks, including data entry, filing, and other duties as required.
- Ensure the practice is secure and compliant with all relevant regulations and policies.
Requirements
- GCSE grade A to C in English and Maths.
- Good English written and language skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Knowledge of EMIS Web or similar clinical systems is desirable but not essential.
About Us
Feldon Practice is a well-established GP registrar training practice serving a practice population of approximately 9,600 patients. We are committed to providing high-quality patient care and are seeking a dedicated and experienced Medical Receptionist to join our team.
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