Experienced Medical Receptionist

2 months ago


Halesowen, Dudley, United Kingdom Feldon Practice Full time

About the Role

Feldon Practice is seeking a highly skilled and experienced Medical Receptionist to join our team. As a Medical Receptionist, you will be the first point of contact for patients and visitors, providing a warm and welcoming experience.

Key Responsibilities

  • Provide exceptional customer service to patients and visitors, responding to queries and concerns in a professional and courteous manner.
  • Manage patient appointments, including scheduling, rescheduling, and cancellations.
  • Process patient information, including medical records and billing.
  • Communicate effectively with healthcare professionals, including doctors, nurses, and other staff members.
  • Maintain accurate and up-to-date records, including patient information and practice policies.
  • Perform administrative tasks, including data entry, filing, and other duties as required.
  • Ensure the practice is secure and compliant with all relevant regulations and policies.

Requirements

  • GCSE grade A to C in English and Maths.
  • Good English written and language skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of EMIS Web or similar clinical systems is desirable but not essential.

About Us

Feldon Practice is a well-established GP registrar training practice serving a practice population of approximately 9,600 patients. We are committed to providing high-quality patient care and are seeking a dedicated and experienced Medical Receptionist to join our team.



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