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Medical Laboratory Assistant
3 months ago
Job summary
North Kent Pathology Service
Pathology Sample Reception
Darent Valley Hospital (There is an expectation that the job holder may be required to work at the Medway Maritime Hospital site at the request of the employer).
Medical Laboratory Assistant (MLA) Higher Level
Full-time permanent hrs.
(24-7 Shift system including early, day, evening, night and weekend shifts)
Job Summary:
To perform a range of routine and non-routine tasks within Pathology, for example: greeting visitors and patients, accepting deliveries, data entry, distributing paper reports and other documentation, numbering up clinical samples, liaising with external laboratories to obtain outstanding referral results, entering patient results into the Laboratory system, advising patients and service users on appropriate tests and sample containers, support and train less experienced staff, referring samples to specialist laboratories, operating centrifuges/analysers, working with the research team and leading in the laboratory procedures of clinical trials, dealing with private patients invoicing, dealing with the sensitive disposal of foetal remains and answering telephone enquiries.
This post is not eligible for a Sponsorship Visa.
Main duties of the job
The post holder will work within a variety of different areas within the department including the urgent bench, referrals, miscellaneous, Histology and routine blood sciences.
The successful candidate should have demonstrable experience within a customer service environment and/or demonstrable and relevant laboratory experience. Computer literate, good keyboard skills and attention to detail are essential.
The candidate must be fully flexible and able to fulfil the 24-7 service and shift requirements.
The role will involve various tasks including checking patient demographics, inputting and retrieving patient data, sample handling, answering the telephone and dealing with members of the general public as well as other health care professionals.
As part of a busy team, you will carry out a range of routine pre and post-analytical tasks to support service delivery. You will also be expected to perform quality tasks to help maintain the status of our UKAS accredited department.
Sample Reception
Central Specimen Reception is the front line of Pathology; the successful applicant will be responsible for any sample that comes into Pathology, ensuring that the sample is handled effectively so that clinicians receive fast, accurate results for their patients.
Ensuring that samples that require referral are separated and stored appropriately, prior to referring the samples to various hospitals around the country.
About us
We are committed to being an inclusive and diverse employer. We strive to employ people who reflect the communities we serve, and aim to create an inclusive culture where everyone can reach their full potential. Whatever your race, ethnicity, belief, generation, sexual orientation, gender or gender identity, disability or experience, you'll appreciate the opportunities we give you to work in an inclusive atmosphere. We welcome applications from people of diverse backgrounds, perspectives and experiences to build on the progress we've achieved to make our Trust diverse and the best place to work. We celebrate the diversity of thought, viewpoints and ideas that help us overcome challenges and embrace new possibilities.
If you are considering applying for a role, please be aware that as an NHS Employee you may have contact with vulnerable service users. We strongly encourage that all of our staff are double vaccinated against COVID-19 and are vaccinated annually against Flu, in order to protect the health and safety of our staff and our patients. Your commitment will help us to put the safety and care of our patients first, as well as helping us to protect you and your colleagues.
Job descriptionJob responsibilities
For a detailed description of the Job roles and responsibilities please see the attached job description.
Person SpecificationEDUCATION AND TRAINING
Essential
GCSE's including English Language, Mathematics and a science subject Computer literate and good keyboard skills NVQ Level 3 or equivalent level plus theoretical or applied training to diploma equivalent level of experienceDesirable
Willingness to undertake further training as required by the roleKNOWLEDGE
Essential
Basic knowledge of biomedical procedures Ability to multitask Knowledge and understanding of CSR functionsDesirable
Familiar with other IT Databases and laboratory IT systemsEXPERIENCE
Essential
Previous experience in healthcare provision or customer service Achieving targets within a specified timeframeDesirable
Knowedlge of departmental equipment and methods within pathology services and CSRPERSONAL ATTRIBUTES
Essential
Good attention to detail Well developed concentration skills Ability to work accurately under pressure Resilience and calm Flexible and able to adapt and react positively to change