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Sales Operations Administrator

4 months ago

London, Greater London, United Kingdom Vicit Full time

COMPANY
Vicit specialises in fixing the high value gaps that business leaders and founders can't fill, taking the guesswork out of scaling their businesses by building in the science behind scale:

  • Designing and delivering growth frameworks
  • Leadership and advisory support
  • Hiring strategies and talent acquisitions services


With our expertise steeped in the software and consulting industries, we truly have a unique, unbeatable differentiator in our market; we have deep domain expertise and know our clients like no other.

We have worked with them, for them and built businesses competing with them.

We are now at an exciting stage in our growth journey and expanding the Vicit team - join us

ROLE DESCRIPTION


We are looking for a dynamic, pro-active Sales Operations Administrator to provide the team with day to day operational support with both client and internal sales projects.


Reporting to the Head of Client Operations, you will be used to work using your own initiative and supporting the management team in the delivery of projects.


ROLE RESPONSIBILITIES

  • CRM management and administration
  • Working with the team on client CRM projects (Typically Zoho, Salesforce & HubSpot)


 Managing data
  • Collating, reposition and physical inputting
  • Creating and managing spreadsheets, performing comparative analyses and producing reports specifically:
  • Salesforce updates (contact and account information)
  • Account & contacts research using variety of tools such as LinkedIn
  • Collating Contact data, cleansing and importing into CRMs/Campaign tools
  • Develop and maintain reports in CRM systems, Excel and others
  • Provide operational support to selected client leads in the business as required
  • General project administration

REQUIRED SKILLS & QUALIFICATIONS

  • Knowledge and experience of using CRM systems like Zoho, HubSpot, Salesforce
  • Fluency in Microsoft Office suite
  • Excel, PowerPoint, Word
  • Adept at data manipulation
  • Experience in an administrative or support role

You will also have the following attributes:

  • Ability to multi-task and prioritise multiple projects whilst in a busy environment accurately, efficiently, and with a high level of attention to detail, balancing and satisfying competing deadlines
  • Maintaining professionalism under pressure and in sensitive and difficult situations.
  • Ability to rapidly learn industryspecific models and procedures, learn new skills and develop within the role
  • High energy level and a proven ability to think quickly on one's feet
  • Work independently and as a teammember within a multidepartment organisation.
  • A proactive, can do attitude, driven and selfmotivated
  • Exceptional organisation skills and adaptable to changing situations
  • Excellent communication skills with colleagues of all seniority levels
  • Requires ability to exercise a high level of discretion and confidentiality (in interactions with both internal and external people) concerning all workrelated information
  • Ability to know when to ask questions and when to take initiative
  • Naturally curious a desire to understand what drives the data

DESIRABLE SKILLS & QUALIFICATIONS

  • Background working in Tech and/or Consulting or Professional Services business
  • Experience of working with Social Media/marketing data
  • Experience using LinkedIn and Sales Navigator

This role also offers:
- 'Remote first' contracts

  • Flexible working options
  • 25 days annual leave + bank holidays
  • Private Healthcare
  • Pension
  • Training & progression opportunities
on successful completion of probationary period