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Clerical Officer/receptionist
3 months ago
An opportunity has arisen for a Clerical Officer / Receptionist in the Endoscopy Department in support of the endoscopy services provided on both Freeman and Royal Victoria Infirmary sites.
The role will be predominantly based at the Freeman but will also be expected to support the Royal Victoria Endoscopy Department as required.
An ability to work within a team is essential as you will be working closely with patients, clinical and non-clinical colleagues, providing a comprehensive reception service for the Endoscopy Department.
- Interview Date 19/04/2 37 Hours 30 Minutes per a week
Working in a busy department, applicants should have experience of NHS computer systems; good organisational skills; good communication and interpersonal skills to provide support to patients, medical and nursing teams within the department and to liaise with departments across the organisation.
Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with over 18,000 staff and an annual income of £1 billion.
Rated 'Outstanding' by the CQC for the second consecutive time in 2019, we have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.
This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.
Our staff oversee around 1.84 million patients 'contacts' each year, delivering high standards of healthcare.- represented groups.
The main duties of this role is to greet patients, relatives and staff attending to the department. Admitting and discharging patients attending for endoscopic procedures for the Trusts electronic patient administration system - eRecord. Preparing paperwork for all day case admissions. Answering telephone enquiries to the department.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you.
