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Apprentice Housing Assistant

3 months ago

Halifax, Calderdale, United Kingdom Calderdale Council Full time
Application closing date
11/02/202- Location
Halifax

  • Salary
National Minimum Wage

  • Package
37 hours per week, 24-month, fixed term contract. 2 x vacancies

  • Job category/type
Apprenticeship

  • Job description

Post Ref:
CC894


Based in central Halifax and ability to travel between the locations where the Housing Access and Temporary Accommodation Services are delivered.


Please note:
Priority applicants will be seen in the first instance.

(External Only) Please note:
Priority will be given to at risk applicants from local authority employers.

Study towards a level 3 qualification in Housing.


This is an exciting opportunity to work across a number of teams delivering homelessness prevention, housing advice and temporary accommodation services.


You will provide a high level of customer service and assist Housing Support, Housing Options and the support and administrative staff in their duties and learn how to assist in delivery of resident activity events at the Council's Refuge and temporary accommodation facility.

The Housing Access teams are currently supporting a wide range of residents of Calderdale through preventing homelessness, providing support to people in their tenancies and providing advice and assistance to support residents.


The work includes customer service, managing a busy reception area (for health and safety/security reasons the buildings access and egress is via a staffed reception area), meeting with clients, contractors and professionals and developing those skills needed.

Other responsibilities include reporting repairs, and general housing management tasks.

The role offers opportunities to develop advice and support skills to people who need help with their housing options, support people to prevent them becoming homeless and supporting those clients who ultimately end up in temporary accommodation.


We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff to share this commitment.

Applicants to posts that are exempt from the Rehabilitation of Offenders Act will require a DBS from the Disclosure and Barring Service before the appointment is confirmed.


Closing Date: 11th February 2024

Interview Date:
W/C 19th February 2024

We may utilise digital interview methods.


On 30 January 2019, the Council declared a climate emergency in a bold move to step up its action to tackle climate change.

We reserve the right to close vacancies prior to the advertised closing date, an early submission is advised.