Property Administrator

1 week ago


Eastleigh, Hampshire, United Kingdom B&Q Full time

About the role

Property Administrator

Permanent

£25,000 + Pension + BUPA + ShareSave + 6.6 weeks holiday + hybrid working**
Southampton, Store Support Office/ Hybrid Working
We believe anyone can improve their home to make life better.

From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they'll love.

Join us as a Property Accounts Coordinator and you'll be a big part of this.

At B&Q we have a hybrid approach to working to increase flexibility in how we work. Speak to our recruitment team to find out more

Key responsibilities

  • To process all rent, service charges, insurance and other invoices.
  • To manage the process of receiving, checking, challenging and seeking approval of all payment schedules administered by thirdparty agents.
  • To assist in recovering any relevant costs from our tenants or any third parties where required
  • To assist colleagues in Finance with planning and forecasting all financial obligations and notifying them of changes thereon
  • To be the principal point of contact with our thirdparty agents in relation to rent and service charge payments.
  • To ensure that invoices are raised in relation to any costs that can be recharged and liaise with external consultants in relation to sublet income and collection.
  • To maintain such records as appropriate to ensure payments are made correctly.
  • To liaise with external consultants as appropriate for instructions on service charges and insurance payments and to liaise as needed with stores to ensure services are being provided effectively.
  • To ensure all Purchase Orders/Shopping Cart entries for nonrental payments are made accurately and in accordance with contract terms.
  • To input and update information onto the Group database and maintain other local records as required.
  • To liaise with landlords or their agents and internal accounts and finance teams as required.
  • To deal with such other daytoday administrative tasks as required by the Asset and Estates Team and to assist in relation to any adhoc property management issues as directed.
  • To obtain correct vendor documentation for all new and existing sites and assist with the setting up of records and the creation of the necessary codes to ensure payments can be made.

Key Business Relationships:

Internal relationships:

  • Finance
  • GNFR, risk management, banking, credit control, taxation

External relationships:

  • Landlords and their agents
  • Tenants and their agents
  • Consultants and suppliers (who act for B&Q)

Required skills & experience

  • Strong negotiation skills, including being able to think creatively
  • Ability to thrive and make decisions in a fastpaced environment
  • Attention to detail to assist with issue resolution and problem solving
  • Excellent communication and influencing skills with an ability to challenge the status quo and work collaboratively with a wide network
  • Experience of managing projects and holding stakeholders to account
  • Proficiency in Microsoft Office, especially Outlook, Excel, PowerPoint, and Teams
  • Flexible and Adaptable
  • Proactive
  • Approachable and open, meaning that you can utilise your network to drive projects to meet challenging deadlines
  • Resilient and calm under pressure

Essential skills:

  • PC literate, particularly in SAP, Access, Microsoft Excel and Word
  • Proven track record in administration and management of large amounts of data
  • High level of accuracy and attention to detail, producing accurate information at all times whilst working to timescales
  • Confident communicator with internal and external parties both verbally and in writing
  • Able to work on own initiative with limited supervision
Knowledge and experience

  • Experience of working within a property environment would be an advantage
  • Used to working in a team
  • Highly accurate with own work and able to analyse detail and quickly identify when information is missing or incorrect
  • Identifies, plans and organises tasks necessary to complete a complex query or problem
  • Plans and organises own work to ensure prioritisation to meet functional requirements and personal objectives with minimum supervision
  • Able to build strong working relationships with other departments within the company, such as finance, banking, credit control, taxation, risk management

What's in it for me?
As well as a competitive salary, our benefits package includes an award-winning pension scheme, shareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more


As part of a great team, you'll be supported to grow and encouraged to explore new career directions within the business and the wider group.

And, because you'll be inspiring great things for our customers and the whole business, you'll do work worth caring about.



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